Admissions Director

Job Description

Job Description

Admissions Director

Complete Care is a revered pillar in the Chicago, IL community, dedicated to a singular, profound goal: to improve the lives we touch through high-quality healthcare and extraordinary compassion. We are actively seeking a compassionate and dedicated Admissions Director to join our growing team. 

The Admissions Director is a vital leadership role responsible for overseeing and directing the admissions process to achieve census growth and maintain strong relationships with referral sources. This is a fast-paced environment —averaging 2-3 admissions per day —where you will be joining a great team of professionals. The ideal candidate is a skilled relationship builder who genuinely enjoys serving the elderly and ensures every resident’s journey begins with excellence. 

Key Responsibilities  

Admissions and Census Growth  

• Admissions Management: Coordinate the full admissions process in a high-volume setting. You will respond promptly to inquiries, screen potential residents against admission criteria, and ensure all necessary paperwork (applications, contracts, insurance details) is completed accurately. 

• Relationship Building: Develop and maintain strong, positive relationships with local hospitals, physicians, social workers, and other community referral sources to ensure a steady stream of new resident inquiries. 

• Marketing and Outreach: Represent the facility professionally at marketing events, networking opportunities, and tours to promote the facility’s specialized programs and services. 

• Team Collaboration: Work closely with facility department heads to ensure a smooth and successful transition for new residents, including coordinating room readiness and clinical hand-offs. 

• Reporting: Prepare and analyze weekly reports on admissions and referrals to track progress toward census goals and identify market trends. 

Qualifications and Skills  

• Passion for Service: A sincere heart for senior care and a desire to work closely with the elderly and their families. 

• Admissions Expertise: Strong knowledge of healthcare admissions processes, including screening, documentation, and insurance verification. 

• High Energy: Ability to thrive in a fast-paced environment with multiple daily admissions. 

• Technical Proficiency: Comfortable using EMR (Electronic Medical Records) systems. 

• Communication: Excellent interpersonal and leadership skills with the ability to build trust quickly with internal staff and external stakeholders. 

• Professionalism: A commitment to confidentiality, safety, and regulatory compliance. 

Benefits  

We value our employees and offer a comprehensive benefits package designed to support your well-being and professional aspirations: 

• Great Team Culture: Join a supportive, collaborative group of professionals dedicated to the same mission. 

• Beautiful Work Environment: Work in a well-maintained facility designed for resident comfort and staff efficiency. 

• Competitive Compensation: Receive highly competitive wages and a robust benefit package that reflects your expertise. 

• Flexible Schedule: Benefit from a schedule that helps you maintain a healthy work-life balance. 

• Generous Paid Time Off (PTO): Plenty of time to recharge and spend time on what matters most to you. 

Complete Care is an equal opportunity employer. If you're looking for a workplace where your efforts genuinely make a difference and you can build a fulfilling career, you've found your home. 

Are you ready to make a meaningful difference in the lives of our residents every single day?  

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