Senior Contact Center Engineer - Zoom & IVR Expert
Welltower
Welltower is actively seeking a Lead Contact Center Engineer to drive the design, configuration, and optimization of our contact center and support channels. You will lead voice routing, IVR flows, virtual agent experiences, and service desk integrations, partnering with IT, security, vendors, and operators to deliver reliable, scalable support. The ideal candidate brings hands-on experience with contact center solutions, strong cross-functional collaboration, and a track record of improving #J-18808-Ljbffr Welltower
Vacancy posted 3 days ago
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