Healthcare Call Center Representative
Virtual Vocations Inc
Working remotely as a contracted RCM Healthcare Call Center Representative, the mid-level professional will support customers through CRM tools, document interactions, and identify trends while delivering empathetic resolutions during business hours from Monday to Friday, 9 am - 5:30 pm EST. Key responsibilities: Support customers via CRM tools and document interactions accurately Identify trends or recurring issues and collaborate with the team for resolution Deliver quick, thoughtful, and empathetic responses to customer inquiries Required qualifications: 1-3 years of call center experience required Technical experience with current CRMs strongly preferred Ability to type 30 wpm with 90% accuracy or above consistently High School Diploma or equivalent is mandatory Strong messaging communication skills and active listening abilities
Vacancy posted 3 days ago
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