Human Resources Coordinator
Citi Trends
Human Resources CoordinatorThe Human Resources Coordinator supports the day-to-day operations of the Distribution Center Human Resources department by providing administrative, recruiting, onboarding, employee relations, payroll, benefits, and compliance support. This position serves as a trusted resource for associates and leaders while ensuring HR processes are completed accurately, efficiently, and in compliance with company policies and employment laws. The HR Coordinator works closely with the HR Manager to help create a positive, engaging, and compliant workplace that supports the organization's operational and strategic objectives.Essential Duties and ResponsibilitiesRecruiting & StaffingCoordinate hourly recruiting efforts for the distribution center positions.Schedule interviews, hiring events, and pre-employment appointments.Maintain applicant tracking systems and candidate records.Coordinate background checks, drug screenings, and employment eligibility verification.Communicate with staffing agencies regarding workforce needs.Coordinate orientation scheduling and new hire preparation.Assist with monitoring staffing levels and provide recruiting updates to the HR Manager.New Hire OnboardingConduct new hire orientation.Complete I-9 verification and employment documentation.Process new hires into Workday.Prepare employee badges, lockers, and onboarding materials.Ensure completion of required compliance training.Assist with tracking onboarding progress through the first 90 days.Employee RelationsServe as a point of contact for employee questions regarding company policies, benefits, attendance, payroll, and general HR matters.Assist in resolving employee concerns while escalating complex issues to the HR Manager.Maintain confidentiality regarding employee information and investigations.Support employee recognition and engagement programs.Assist with communication of company initiatives and policy updates.Attendance & Leave AdministrationMonitor attendance and timekeeping records.Assist supervisors with attendance policy administration.Coordinate with HR Manager and Benefits Director to ensure accurate leave tracking.Maintain attendance reports for leadership.Payroll SupportReview employee time records for accuracy.Assist with payroll corrections and adjustments.Investigate payroll discrepancies.Ensure payroll documentation is completed timely.Administration of BenefitsAssist employees with benefits enrollment questions.Assist in coordination of open enrollment activities.Maintain benefits documentation.Communicate benefits resources to associates.HR AdministrationMaintain employee personnel files.Ensure HR records comply with company retention requirements.Prepare employment verification requestsMaintain HR metrics and reports (overtime tracking, daily labor hours usage, departmental headcount, special projects and initiatives).Order HR supplies and maintain department inventory.Employee EngagementAssist in planning employee appreciation events.Assist in coordinating service awards and recognition programs.Support wellness initiatives.Promote company culture and employee engagement activities.Help organize community outreach and volunteer events.ComplianceEnsure compliance with:Federal employment lawsState employment lawsCompany policiesOSHA regulationsWage and hour regulationsEqual Employment Opportunity requirementsMaintain required labor law postings.Assist with audits and compliance reviews.Support recordkeeping for government reporting.Training SupportAssist with coordinating employee training sessions.Track required certifications.Maintain training records.Assist with new supervisor training.Safety SupportAssist with workers' compensation paperwork.Assist with coordination of post-accident documentation.Maintain OSHA logs as assigned.Support safety committee meetings.Assist with return-to-work coordination.Reporting & AnalyticsPrepare and maintain reports including:HeadcountTurnoverAttendanceOpen positionsRecruiting metricsNew hire retentionOvertime trendsTraining completionEmployee engagement metricsAdditional ResponsibilitiesSupport HR investigations through documentation and interview scheduling.Assist HR Manager with corrective action documentation.Participate in HR projects and process improvement initiatives.Crosstrain with other HR team members.Perform additional duties as assigned by the HR Manager or HR Sr. ManagerRequired QualificationsEducationAssociate's degree in Human Resources, Business Administration, or a related field required; equivalent combination of education and relevant experience may be considered.Bachelor's degree preferred.Experience2–4 years of Human Resources experience.Experience in manufacturing, warehouse, retail distribution, or logistics environments preferred.Experience with high-volume recruiting preferred.Knowledge, Skills & AbilitiesStrong customer service orientation.Excellent verbal and written communication skills.Strong organizational and time management skills.Ability to manage multiple priorities simultaneously.High attention to detail and accuracy.Ability to maintain strict confidentiality.Strong problem-solving skills.Ability to work independently while supporting a team environment.Professional judgment and discretion.Strong interpersonal skills with employees at all organizational levels.Technical SkillsExperience with:Microsoft Office SuiteExcelOutlookWordPowerPointHuman Resource Information Systems (HRIS)Payroll systemsApplicant Tracking Systems (ATS)Timekeeping systems (e.g., UKG, Kronos, ADP, Workday, Celergo, or similar)Physical RequirementsAbility to sit or stand for extended periods.Frequent walking throughout a large distribution center.Ability to lift up to 25 pounds occasionally.Ability to conduct orientation and training sessions.Ability to work in both office and warehouse environments.Ability to travel between distribution center departments as needed.Work EnvironmentFast-paced warehouse and office environment.Frequent interaction with hourly associates and operational leadership.Occasional exposure to warehouse equipment and varying temperatures.May require occasional overtime, weekends, or flexible scheduling to support business needs.Key CompetenciesCustomer FocusIntegrity & ConfidentialityAccountabilityTeamworkCommunicationAdaptabilityInitiativeAttention to DetailOrganization Citi Trends
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