Front Desk Agent / Night Aud (PT)

Schulte Hospitality Group is seeking a dynamic, service-oriented Guest Service Representative to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like‑minded people to our rapidly growing team! What's in it for you? Work Today, Get Paid today , with Daily Pay! Free Telemedicine and Virtual Mental Health care access for All Associates starting day one! 401k Plan + Company Match Pet Insurance Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. Job Duties and Responsibilities Greets guests as they arrive, focus on personal recognition Reviews arrival lists daily and assists in preparing and assembling welcome amenities Escort VIPs to room and check them in prior to arrival Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management. Keep front desk area clean and organized. Assisting with lobby activation as needed. Utilize proper procedures when handling guest PPI data. Follow checklist when going through check in or check out with guest . Always retrieve necessary identification documents and form of payment upon arrival. Attends promptly to guest needs and inquiries Perform various other duties as assigned Perform various other duties as assigned to meet business objectives This position might require covering Night Auditor shift, 2 times a week. Education and Experience Minimum of one (1) year in Front Desk Operations In-depth knowledge of hotel Front Desk operations Minimum of High School education Knowledge, Skills and Abilities Basic computer skills Ability to communicate effectively verbally and in writing Ability to exceed expectations of guests and team members *Schulte Hospitality Group is an Equal Opportunity Employer. Location Position Type Part-time Compensation Range Not specified #J-18808-Ljbffr