Field Service Technician

Field Service TechnicianJSG is seeking a Field Service Technician for our client. If you enjoy being hands-on with industrial equipment, solving problems in real time, and seeing your work immediately impact a customer's operation, this is a great opportunity. You'll be the go-to technical resource in the field—installing, starting up, and supporting automated packaging machinery at customer sites.Overview As a Field Service Technician, you'll install, commission, maintain, and troubleshoot industrial automation and packaging equipment at customer facilities. This role blends strong electrical/mechanical skills with controls/robotics troubleshooting and customer-facing support.Key Responsibilities:Install, commission, debug, and troubleshoot automated equipment at customer sitesDiagnose and repair electrical, mechanical, PLC/programming, and robotic system issuesTrain customers on equipment operation, maintenance, and safe troubleshooting practicesServe as the on-site technical liaison; confirm work completion and obtain acceptanceManage service schedules, documentation, and equipment manualsProduce timely service reports, time records, and expense documentationProvide remote technical support and coordinate with internal engineering/service teamsMust-Have Qualifications:FANUC robotics experience3+ years of industrial field service or plant maintenance experienceStrong electrical and mechanical troubleshooting skillsExperience with PLCs and ladder logic and troubleshooting industrial robotics/automated equipmentAbility to read electrical schematics and mechanical drawingsComfortable with 75%+ travel and working independentlyStrong customer-facing communication skillsValid driver's license and acceptable driving recordAssociate degree in applied technology/electrical/mechanical discipline, completed apprenticeship, or equivalent experienceExperience with automated packaging machinery, robotic palletizers, case-packing systems, or material-handling systemsJohnson Service Group, Inc. (JSG) is a North American leader in the staffing and consulting services industry, with over 35 years of experience investing in people and companies. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more.