IT Operations Manager

It Operations Manager

TAT Technologies ("TAT") is a fast-growing, profitable provider of aerospace thermal management, power and actuation products, and repair services. As a global partner to leading aerospace companies, TAT delivers innovative solutions across commercial, defense, OEM, and MRO markets. With over 600 employees and operations in the U.S. and Israel, TAT is recognized for its flexibility, technical expertise, and commitment to customer success.

TAT Technologies Tulsa Site serves as the company's center of excellence for heat transfer manufacturing and maintenance, repair, and overhaul (MRO) services. The site supports commercial, regional, rotary-wing, and military aircraft customers worldwide, providing high quality solutions that enhance aircraft performance, reliability, and mission readiness.

We are seeking a dynamic, hands-on IT Operations Manager to support our IT infrastructure and strategy. This role blends operational leadership with strategic oversight, supporting both site level and enterprise wide initiatives. The ideal candidate is a strong technical leader with project management capabilities and a continuous improvement mindset.

This is a hands-on, working leader role. Even with a small IT team and outside vendors to rely on, the IT Operations Manager stays close to the technology shifting between strategy and execution, often in the same day. A typical week can mean discussing details on our Corporate roadmap, sharing budget needs, then configuring a server, adjusting a firewall rule, modifying an ERP screen, or resolving an end user issue.

Examples of the Work You'll Support

• Help drive delivery of our CMMC Level 2 deployment and then support the tools and processes to secure our data across the enterprise.
• Modernize legacy infrastructure - migrate aging servers and platforms onto current Windows Server and cloud services (Microsoft 365 / Azure) while preserving business data and minimizing downtime.
• Support the ERP - customize and extend Pentagon ERP, build integrations with shop-floor and business systems, and streamline order-to-delivery workflows.
• Connect the enterprise - design and maintain reliable multi-site connectivity (e.g., SD-WAN) so ERP and shared systems stay fast and available across locations.
• Build layered security - Work with vendors that run a defense-in-depth program (endpoint protection, managed detection and response, MFA, email security) and meet defense contractor requirements such as CMMC, DFARS, ITAR, and GCC High.
• Administer Microsoft 365 - manage and harden the tenant (Exchange Online, SharePoint, Defender) and handle licensing.
• Support users hands on - keeping the plant and office productive through help desk operations, device and MDM management, and end user training.

Responsibilities

• Strategic Leadership & Governance:
• Contribute to the IT strategy and roadmap – sharing your ideas for improvements. Help keep budget aligned with business goals.
• Provide thought leadership on emerging technologies and industry trends.
• Collaborate with senior leadership to support transformation initiatives and business growth.
• Establish governance across IT operations, projects, and compliance efforts.
• Infrastructure & Systems Management
• Assist with design, development, and maintenance of IT enterprise architecture.
• Manage installations, upgrades, and configurations of hardware and software.
• Maintain and optimize local and cloud-based networks, servers, and systems.
• Administer Microsoft Office 365, Active Directory, DNS, DHCP, SharePoint (OnPrem), SQL Server, IIS, Hyper-V, Oracle, and Quantum ERP.
• Security & Compliance
• Implement robust cybersecurity measures and risk management frameworks.
• Ensure compliance with federal and industry regulations (SOX, ISO, GDPR, CMMC, DFARS, ITAR).
• Manage data backup, disaster recovery, and business continuity policies.
• Maintain infrastructure compliance for audits and government agencies.
• Team & Vendor Management
• Work with a small team of IT professionals and manage outsourced vendor relationships.
• Track contracts, software licenses, and vendor performance (e.g., ISPs, telecom providers).
• Foster a customer-driven mindset and ensure high levels of internal and external satisfaction.
• Data & Analytics
• Perform business analytics, author SQL queries and stored procedures.
• Publish reports via SQL Server Reporting Services.
• Support enterprise-wide data management, integrations, and business intelligence initiatives.
• Application Development & Support
• Write and maintain custom programs using C#,.NET, or Python.
• Support end-user computing, help desk operations, and technology training.