Accounts Receivable Specialist

Accounts Receivable Specialist

The Accounts Receivable Specialist ensures that the financial systems supporting our clinical work are accurate, ethical, and well-managed. You'll oversee insurance processing, patient billing, and payer relationships across hundreds of active accounts — working closely with our Revenue Cycle Manager and clinical staff.

When this role is done well, families access care without unnecessary friction. Clinicians focus on the work they were trained to do. The organization remains stable and continues to grow. That connection between operational precision and clinical mission is real here — not aspirational language on a website.

What You'll Do

• Verify insurance benefits and eligibility for new and existing patients; communicate findings to the responsible clinician
• Process credit card payments for copays and patient responsibility balances
• Work with patients on past-due accounts to establish payment plans
• Investigate and resolve denied claims through to successful reimbursement
• Coordinate with clinicians to obtain insurance authorizations
• Submit claims accurately and on schedule
• Complete and follow up on EAP billing forms and invoices
• Correspond with clients, insurers, and billing stakeholders via phone, email, and patient portal
• Review provider billing entries for accuracy
• Monitor and reduce aging receivables and average days outstanding
• Respond to payer inquiries in a timely, organized manner
• Log and accurately attribute insurance and patient receipts
• Collaborate with the billing supervisor to identify and improve workflows
• Maintain current knowledge of evolving billing regulations
• Participate in scheduled trainings and team meetings

Requirements

What We're Looking For

Required

• Working knowledge of Medicare, Managed Care, and third-party payer systems
• Proficiency in Microsoft Office and Google Workspace
• Familiarity with provider and payment portals (Availity, PaySpan, Echo Payments, or similar)
• High school diploma or equivalent; minimum age 18
• Strong attention to detail, integrity, and follow-through
• Clear, professional written and verbal communication
• Ability to maintain boundaries and protect client confidentiality
• Reliable transportation to Victoria, MN
• Self-motivated and comfortable adapting to change

Preferred

• Associate's or Bachelor's degree in Business, Finance, Medical Billing/Coding, or related field
• Prior billing experience, including claims processing
• HIPAA training or experience
• Experience with managed care networks and EAPs in a mental health setting
• Familiarity with Athenanet EHR
• Experience billing psychological testing, CTSS codes, or E/M codes

Who Thrives Here

People who do well at Lorenz tend to take quiet pride in their work. They're organized without being rigid, professional without being distant, and they find meaning in doing something carefully and doing it right. They want to understand the context of their work — not just process transactions — and they're comfortable in an environment that holds them to a real standard.

If that's a fair description of how you approach your work, we'd like to hear from you.

To Apply

Submit your resume and a cover letter. We read every cover letter we receive — it's how we get a sense of who you are beyond your work history. You don't need to be formal or lengthy; we're looking for someone who can communicate clearly and who has thought genuinely about why this role and this organization are a fit. Applications without a cover letter will not be considered.

We review applications on a rolling basis and will be in touch within two weeks.

Lorenz Clinic is an equal opportunity employer committed to building a team that reflects the communities we serve.