Technical Relationship Manager, News Operations

News the app that collects all the stories you want to read is powered by Apple News Format which allows publishers to craft beautiful editorial layouts and custom typography. The News Operations team provides support guidance and training to help publishers make the most of their content on the platform.

We forge strong and lasting relationships with publishers of all sizes from multinationals to indies. It is the job of our to take the latest updates to Apple News Format from Apple engineering directly to publisher development teams offer support and gather feedback. You will work with XF teams and develop tools and workflows to improve processes. With a monthly release cycle you will need to stay on top of product development work multi-functionally to keep all teams abreast of updates and effectively translate all this for an external audience. The ideal candidate will be a strong communicator be detail oriented and have a customer focus. You will have a strong understanding of current web publishing standards and feel confident providing feedback to external project managers. You may also be required to create and deliver presentations to internal and external audiences.

Proficiency with modern productivity and AI tools with demonstrated experience leveraging AI and automation to create workflow efficiencies and reduce manual overheadn5 years of experience in Partner or Project Management nStrong ability to meet with stakeholders and distill requests into meaningful workflows and changesnImpeccable written and verbal communicationnExperience preparing and reviewing technical documentationnExperience working and reporting cross-functionallynStrong presentation skillsnProficient in one or more of scripting languages (system automations / web development): e.g. Python Ruby Swift

Excellent debugging skills with the ability to quickly recognize patterns and identify root causesnProficient in using a variety of productivity toolsnAble to summarize and effectively communicate technical issues and actions to key stakeholders and leadership teamsnA passion for digital publishing and experience with Content Management Systems

Required Experience:

IC