Computer Support Intern

Computer Support Intern

The Computer Support Intern for the Netrix Global team will work onsite full-time at our K-12 school's client locations. This individual is responsible for working closely with clients and cross functional support teams to manage and maintain the technology used by these customers. This is a full-time summer position lasting up to 12 weeks during the summer months and will involve using both technology and business skills in support of our client's environment.

The position requires technical workstation knowledge, and basic knowledge of both Microsoft Windows, Apple OSX, and/or Google Chrome operating systems, basic network administration and troubleshooting skills. Interns will possess attention to detail, business intuition, excellent verbal and written skills, and the ability to professionally conduct oneself to all levels of the corporate structure.

This position will require travel within your region therefore adequate transportation is a requirement - utilizing public transportation and/or personal vehicle where necessary. Travel costs will not be reimbursed.

Interns will be provided a laptop during the internship to access Microsoft productivity suite, Google Apps, and internet. Email access via outlook and google workspace suite.

How You Will Make An Impact

• Google Chromebook setup, configuration, and troubleshooting
• Cable management for Google Chromebook carts
• Windows workstation quality assurance check, management, and inventory
• Management of cabling infrastructure and relocation/unboxing of hardware
• Technical documentation
• Basic network troubleshooting: TCP/IP, DNS, DHCP, and WiFi

What You Will Bring To The Table

Characteristics

• Service oriented attitude is mandatory – "will do what it takes to get the job done right." Must be comfortable in a client facing environment and eager to engage in new client relationships
• Must possess the ability to stay organized and work efficiently in a team. Enthusiasm in working and collaborating in a fast-paced and ever evolving environment.
• A spirit of perpetual learning and independent self-starter
• Dress code – smart casual

Work Requirements

• Business hours schedule: Monday to Friday 8 to 5 pm - 8 hours per day, 30 minutes for lunch. Up to 40 hours a week, dependent on workload
• Compensation: $17.00/hour
• Ability to work onsite at customer locations 5 days per week or rotate across multiple client sites located in Boston, MA, zip code: 02119

Ideal Candidate Attributes

• Strong work ethic and consistent dependability.
• Accountability for resolving issues end-to-end.
• Curiosity and ongoing desire to learn new technologies.
• Awareness of industry trends, updates, and emerging tools.
• Service-oriented mindset with a collaborative, solution-driven approach.

About Us

At Netrix Global our values are the philosophies and principles that live by. They support our vision, help us achieve our goals and commit us to a common purpose.

We Own Outcomes, Win Together, Make An Impact, Enjoy The Journey, and Respect All!

Netrix Global is a mission-driven organization with the goal of providing the people, processes, and technology needed to run and scale modern, data-driven businesses that are always on and always secure. Our breadth of capabilities allows us to provide holistic offerings that solve even today's most complex business challenges, delivering to you an integrated, optimized, and future-proof solution.

We work with clients of all sizes and specialize in solutions for healthcare, manufacturing, government, education, financial services, and legal industries. Netrix is consistently ranked in the CRN VAR500, detailing the country's top system integrators.

At Netrix, we're driven to solve business problems with innovative technology solutions. We focus on end-users and are committed to client satisfaction.

What You Can Expect From Us

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, veteran status, or any other protected characteristic. Our hiring, promotion and compensation processes are based on merit, skills, and qualifications, to ensure a fair and unbiased approach for our candidates and employees. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting View email address on click.appcast.io.

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