Maintenance

Maintenance Associate

Competitive salary based upon experience and the interview process. Looking for someone to add to our awesome team at our New Albany, OH new location!

Reports To: General Manager

FLSA Status: Non-Exempt

Summary: The Maintenance Associate will be responsible for ensuring the property is maintained and remains in good condition, helping to ensure guest satisfaction and safety.

Management Company: We are looking for team members who want to be in a positive work environment. We know team members enjoy coming to work in a family environment. Themed holiday events and milestones are celebrated throughout the year. Come and join our team so that we can provide clean rooms, excellent service and have some fun along the way!

Essential Duties and Responsibilities:

• Performs essential maintenance duties and responsibilities including:
• Guestroom, public space, exterior, and mechanical preventive maintenance
• Respond to daily guest room maintenance requests
• Complete renovation projects, capital improvements, and any other special projects
• Perform daily swimming pool and spa water testing, treatment, and clean up
• Perform general landscaping and general grounds upkeep
• Complete painting, dry wall and wall vinyl repairs
• Complete electrical, plumbing, and HVAC equipment repairs and monthly maintenance
• Maintains inventory of supplies, tools, and parts used for repairs and maintenance
• Submits request to the General Manager if parts or supplies need ordered
• Completes quarterly preventative maintenance plans of every guest room and public area using the SJB PM Program. Must use proper forms to document PM's
• Submits completed end of the week report (EOW) to the General Manager and the VP of Operations every Friday
• Completes Monthly SJB reports using the SJB Maintenance Program
• Conducts monthly elevator inspection using the correct state elevator forms
• Completes full inspection of exterior and interior of the property
• Maintains the appearance of hotel exterior including, but not limited to, shoveling walkways in the winter, weeding landscape beds, keeping the parking lot clear of debris, and if a flat roof, sweeping off the roof
• Flips mattresses on a quarterly basis as required by law, if applicable.
• Performs daily upkeep and maintenance of company vans, if applicable
• Performs all other duties as may be assigned

Supervisory: Utility and van drives, if assigned by the General Manager.

Competencies:

• Customer Service - Manages difficult or emotional client and employee situations; Responds promptly to client and employee needs; Solicits client feedback to improve service; Responds to requests for service and assistance; Meet commitments.
• Safety - The employee is safety conscious about the work environment and equipment. The work area is free of debris to prevent trip and slip hazards. All products and equipment are stored in its proper location. All safety guards and other safety devices are in its proper location, are functional, and utilized effectively on a consistent basis. Standard operating procedures, safety work rules and good general manufacturing practices are followed on a daily basis.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions; Uses reason even when dealing with emotional topics.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure.
• Time Management – Prioritizes work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans.

Qualifications:

Education and/or Experience: High School Diploma (or GED or High School Equivalence Certificate) preferred. A minimum of 2 years experience in maintenance trades, including electrical, plumbing, mechanical and carpentry preferred. Hospitality experience a plus. Certifications in plumbing, electrical, and pool maintenance a plus.

Language Skills: Ability to read, analyze, and interpret documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to interact clearly and effectively, in both written and oral communication, with supervisor, clients, staff, vendors, etc.

Physical Demands:

This job requires the employee to regularly talk or hear and frequently to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and taste or smell. The employee is occasionally required to sit, stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, far vision, color vision, peripheral vision, depth perception, ability to adjust focus, climbing stairs, grasping, and pushing/pulling.

Work Environment:

The employee is frequently exposed to fumes or airborne particles; outside weather conditions; extreme cold and extreme heat. The employee is occasionally exposed to toxic or caustic chemicals and risk of electrical shock. The noise level in the work environment can be sometimes loud.

Other Qualifications: Valid Driver's License is required.

Equal Employment Opportunity and Reasonable Accommodations: Fairfield Inn & Suites is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, national origin, citizenship status, uniform service member status, age, genetic information, disability, or any other protected status in accordance with applicable federal, state, and local laws. GMS endorses these principles in its provision of services to Fairfield Inn & Suites.

This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms and conditions of employment.