Director of Transportation and Mobility Services

* Develop and manage departmental budgets and capital planning.* Partner with parking operators, event promoters, and finance teams to optimize transportation‐related revenue streams and lead post‐event settlement processes, ensuring accurate reporting, reconciliation of parking and mobility revenues, and adherence to contract requirements.* Use operational data to improve efficiency and optimize traffic flow* Oversee implementation of transportation technologies including parking systems, sensors, and modeling tools.* Provide executive oversight of transportation‐ and parking‐related financial performance, internal controls, and compliance across all events and daily operations.* Review summary reports, dashboards, and exception analyses prepared by managers and the Transportation Control Analyst to ensure revenue integrity, operational efficiency, and adherence to company policy.* Ensure appropriate segregation of duties between operational staff, transaction processing, and compliance monitoring functions.* Direct corrective action, system changes, or disciplinary review when trends, anomalies, or control weaknesses are identified.* Manage all parking operations including staffing, revenue optimization, technology systems, and customer experience.* Oversee ADA parking programs, mobility cart services, and accessibility shuttles.* Develop mobility programs covering pedestrian flow, micromobility, and alternative transportation modes.* Lead contract negotiations and vendor performance management for parking operators, shuttle firms, landscaping and traffic control partners.* Ensure third‐party compliance with standards, KPIs, safety requirements, and guest experience expectations.**Supervisory** **Responsibilities*** Carries out supervisory responsibilities in accordance with all policies and applicable laws.* Supervise managers, coordinators and other frontline staff in efficiently completing working objectives.* Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.* Ability to anticipate problems and implement immediate corrective action.* Considerable knowledge of safety regulations and other federal, state or local laws and regulations.* Understand and implement traffic control programs for the property.* Ability to manage a facility of same size and type.* Respond to crowd control and/or crowd management situations in a prompt and decisive manner during crisis situations.* Follow oral and written instructions and communicate effectively with others in both oral and written form.* Organize and prioritize work to meet deadlines.* This position required work inside and outside of the building and some exposure to adverse conditions.* Bachelor’s degree in Business, Transportation, Logistics, Urban Planning, Operations, or related field.* Master’s degree preferred.* 8–12+ years in transportation, parking, or large‐venue operations.* Experience with stadiums, arenas, or large public event environments is strongly preferred.* Proven success managing large teams, contractors, and complex operations.* Expertise in traffic operations, logistics, and high‐volume event mobility.* Strong leadership and communication skills.* Proficiency with parking systems, mobility technology, and traffic modeling.* Strong analytical, budgeting, and stakeholder‐management capabilities.Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area. #J-18808-Ljbffr Nrgpark