Nursing Operations Coordinator

Job Description

Job Description

The Jewish Home of CNY is looking for a Nursing Coordinator with exceptional organizational skills along with the ability to work in a fast paced environment. 

Essential Duties and Responsibilities

Administrative Operations

• Provides comprehensive administrative support to Nursing Administration.
• Coordinates departmental communications and serves as an administrative resource for staff, vendors, physicians, consultants, and outside agencies.
• Answers telephones, routes calls, responds to routine inquiries, and ensures timely communication.
• Maintains department forms
• Assists with departmental projects and operational initiatives as assigned.
• Maintains departmental filing systems, both electronic and paper.
• Coordinates document retention and records management in accordance with facility policies.

Customer Service

• Provides professional customer service to residents, families, visitors, physicians, consultants, vendors, and employees.
• Maintains confidentiality of all resident, employee, and organizational information.
• Demonstrates professionalism, discretion, and sound judgment in all communications.

Qualifications

Required

• High School Diploma or GED.
• Minimum of three years of progressively responsible administrative experience.
• Strong computer proficiency including Microsoft Office Suite.
• Excellent written and verbal communication skills.
• Demonstrated organizational and project coordination skills.

Preferred

• Associate's or Bachelor's degree in Business Administration, Healthcare Administration, Public Administration, or related field.
• Experience in healthcare administration, long-term care, or hospital operations.
• Experience with Electronic Medical Records (EMR).
• Knowledge of CMS and NYSDOH regulatory requirements.
• Experience supporting executive or departmental leadership.

Physical Requirements

• Frequent sitting, standing, walking, bending, reaching, and occasional lifting of up to 25 pounds.
• Ability to operate computers, office equipment, and communication devices.
• Ability to travel throughout the facility as operational needs require.