Global Customer Service Governance & Capability Leader
Quaker Houghton
Quaker Houghton is seeking a Customer Service Governance & Capability Manager to establish global O2C process framework, SOPs, policies, and knowledge management to enable standardization, compliance, and operational excellence. The role partners with regional teams and leadership to design and implement global training strategies, role-based learning paths, and certification programs, while maintaining version-controlled process documentation and scalable knowledge platforms. #J-18808-Ljbffr Quaker Houghton
Vacancy posted 2 days ago
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