Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in 2016 and currently lead a close-knit team of three. Before becoming a State Farm agent, I worked as a State Farm team member, giving me firsthand experience in the business and a strong foundation for eventually building an agency of my own. I’m also a proud Illinois State University alum.

Our agency offers health benefits, a 401(k), paid time off, licensing reimbursement, and a strong commitment to work-life balance. We want our team members to feel supported both professionally and personally while building a rewarding, long-term career.

Our culture is high-energy, supportive, and truly feels more like a family. Everyone gets along, looks out for one another, and understands that the entire team is stronger when we work together. I’m looking for someone who is trustworthy, honest, and open to learning. If you bring a positive attitude, value strong relationships, and want to grow with a team that genuinely supports one another, we’d love to meet you.

ROLE DESCRIPTION:
Michael Ventura - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.