Tennis Professional

Tennis Professional

American Golf is a trusted leader in golf hospitality, known for elevating the game and the communities around it. We bring deep expertise in golf operations and club culture, paired with a genuine commitment to creating welcoming, memorable experiences for every guest and member. Our teams take pride in course care, exceptional service, and thoughtful environments that invite people to play, connect, and feel at home. We believe golf is more than a sport, it's a place where relationships grow, traditions thrive, and everyone is part of the community.

Job Purpose: The Tennis Professional supports the overall tennis program by providing high-quality instruction, assisting with tournament operations, and contributing to the daily supervision of tennis shop activities. This role engages actively with members and guests, strengthens program participation, and supports the Tennis Director with administrative duties, staff oversight, and creative program development. Under the direction of the Tennis Director, the Tennis Professional seeks innovative opportunities to expand awareness, engagement, and growth within the tennis program.

Responsibilities:

• Assist in organizing, promoting, and overseeing all tennis instruction, including private lessons, group programs, junior tennis, leagues, and clinics.
• Ensure the success of club competitions and tournaments by collaborating with the Tennis Director or Event Coordinator on preparation, staging, scoreboards, rules, and formats.
• Support tennis shop operations by performing or supervising daily tasks such as:
  • Checking in members and guests
  • Taking court reservations and communicating court fees
  • Maximizing reservation utilization through techniques such as double-booking, credit card guarantees, callbacks, tournaments, and targeted selling
  • Using the POS system to process purchases, credit card transactions, and league/tournament entries
  • Answering telephones in accordance with ACE/AGC standards
  • Maintaining a clean, organized, and well-stocked shop
  • Completing opening/closing procedures, cash handling, and end-of-day reconciliation
• Assist in the supervision of tennis operations staff by interviewing candidates, recommending hires, overseeing orientation and training, scheduling, evaluating performance, and administering discipline in accordance with AGC policies and applicable laws.
• Support administrative functions by contributing to annual departmental budget preparation, generating daily/weekly/monthly reports, and preparing tournament/league financial reconciliations.
• Market and promote tennis programs through creative campaigns, special events, advertising, and member engagement initiatives.
• Oversee tennis merchandise operations, including purchasing, pricing, display, promotions, discounts, inventory counts, and cost-of-sales reporting.
• Support and implement all AGC initiatives and management directives.

Qualifications:

• USPTA membership preferred.
• 1–2 years of experience teaching tennis.
• Strong time-management, organizational, and prioritization skills.
• Ability to thrive in a fast-paced, customer-focused environment.
• Excellent customer service orientation and communication skills.
• Basic math proficiency.
• Valid driver's license required.
• Bachelor's degree preferred.

Working Conditions:

• Work schedule varies based on program needs; evening, weekend, and holiday shifts required.
• Duties may require extended standing, walking, climbing, balancing, reaching, stooping, kneeling, crouching, or crawling.
• Ability to lift and carry up to 25 pounds.
• Vision requirements include close, distance, peripheral, and color vision, as well as the ability to adjust focus.
• Reasonable accommodations will be provided to enable individuals with disabilities to perform essential job functions.

American Golf Corporation is committed to equal employment opportunities for all. We will not discriminate against employees or applicants for employment on any legally recognized basis, (protected class), including but not limited to race, color, religion, genetic information, national origin, sex, pregnancy, childbirth, medical conditions, age, disability, citizenship status, uniform service member status, or any other protected class under federal, state, and/or local law.