Senior SOC Analyst

Why N-ableAt N-able, we're not just helping businesses be secure -we're redefining what it means to be cyber resilient. Our end-to-end platform blends AI-powered capabilities and flexible tech stacks, so customers can manage, secure, and recover with confidence. But the real power behind it all? Our people. We're a global crew of N-ablites, who love solving complex problems, sharing knowledge, and delivering solutions that actually make a difference. If you're into meaningful work, fast growth, and a team that's got your back, you'll be surrounded by people who believe in what they do-and in you. Join a team where you can make a difference! The Senior SOC Analyst is an experienced cybersecurity professional responsible for handling complex and high-priority security inquiries, incidents, and service requests. Acting as a technical expert and mentor to Analysts, the Senior SOC Analyst plays a crucial role in ensuring swift and accurate resolutions, guiding technical topics, and serving as a critical escalation point. Please note that this role is on-site, therefore working in the Morrisville Collaboration Hub 3+ times per week is required. The standard shift is 3pm-11pm EST, either Tuesday-Saturday or Sunday-Thursday.What You'll DoLead IH engagements from containment through eradication and recovery planning. Provide technical and procedural guidance to customers during active incidents. Conduct root-cause analysis and determine long-term remediation steps. Perform deep-dive analysis of attacker TTPs, persistence mechanisms, and lateral movement. Review forensic artifacts from endpoints, networks, and cloud environments. Correlate indicators of compromise to broader attack campaigns and threat actors. Act as a primary point of contact for customers during incident engagements. Deliver technical findings and recommendations to both technical and executive stakeholders. Provide remediation roadmaps tailored to customer environments. Partner with operational MDR team analysts to transition containment into IH workflows. Collaborate with operational MDR Teams for intelligence gathering and validation. Contribute to IH playbook development and improvement. Provide mentorship and peer review for junior analysts. Share lessons learned with SOC leadership to improve service delivery. What You'll Bring4-6 years of experience in SOC, Managed Detection Response, or equivalent cybersecurity role. Proven experience handling escalations and complex investigations. Bachelor's degree in Cybersecurity, IT, or related field (or equivalent experience). Advanced knowledge of SOC operations, incident support, and analysis techniques. Ability to mentor and support less experienced analysts. Excellent communication skills for both technical and non-technical audiences. High proficiency with SIEM, IDS/IPS, EDR, and related tools. Analytical and detail-oriented with a passion for solving problems. Strong mentor and team player. Calm and dependable under high-pressure situations. Ethical, professional, and dedicated to customer security. Ability to work on a 24/7 shifting model. The standard shift is 3pm-11pm EST, either Tuesday-Saturday or Sunday-Thursday. Purple PerksWhat do we offer you? Fully covered medical, dental and vision - for employee and eligible dependents! Generous PTO and observed holidays 2 Paid VoluNteer Days per year Paid Parental Leave 401(k) with company-match and Flexible Spending Accounts Employee Stock Purchase Program On-site gym access at select Collaboration Hubs Wellness rewards FuN-raising opportunities as part of our giving program N-ablite Learning - custom learning experience as part of our investment in you The Way We Work - our hybrid working model based on trust and flexibility About N-ableAt N-able, our mission is to protect businesses against evolving cyberthreats with an end-to-end cyber resilience platform to manage, secure, and recover. Our scalable technology infrastructure includes AI-powered capabilities, market-leading third-party integrations, and the flexibility to employ technologies of choice-to transform workflows and deliver critical security outcomes. Our partner-first approach combines our products with experts, training, and peer-led events that empower our customers to be secure, resilient, and successful.