Lead Medical Assistant

Lead Medical Assistant

Key Staffing’s client is seeking a detail-oriented and experienced Lead Medical Assistant to join their team.

Pay Range: $25 – $26 per hour Schedule: Monday – Friday, 8:00 AM – 5:00 PM (occasional overtime required)

Responsibilities

• Coordinate patient flow from front office check-in through discharge.
• Identify and address patient flow delays and operational bottlenecks.
• Ensure patients are brought back in a timely manner.
• Adjust staff assignments based on patient volume and needs.
• Review daily EMR operational tasks, monitor progress, and escalated unresolved items.
• Maintain a professional, organized, and orderly clinic environment.

Qualifications

• High school diploma or equivalent required.
• Clinical Track: Graduate of an accredited Medical Assistant program and/or current California Medical Assistant certification, plus a current AHA Basic Life Support (BLS) card.
• Front Office Track: Minimum of one year of medical front office, registration, or patient access experience.
• Two years of experience in an outpatient healthcare setting, preferably urgent care.
• Demonstrated ability to train staff, guide team members, and provide clear direction.
• Working knowledge of front and back-office clinic workflows.
• Proficiency with electronic medical record (EMR) systems; eClinicalWorks (eCW) experience preferred.
• Venipuncture competency required for the clinical track within one year of hire or assignment to the role.
• Ability to work full-time, including evenings, weekends, and holidays as needed.
• Valid California driver's license and current auto insurance.
• Ability to pass required pre-employment screenings, including background check, drug test, TB test, Hepatitis B verification, and reference checks.
• Ability to lift at least 25 pounds and perform the physical requirements of the position.
• Strong communication, organization, teamwork, initiative, adaptability, sound judgment, and accountability.
• Ability to maintain patient and employee confidentiality and follow organizational policies and behavioral standards.

Commitment to Diversity: As an equal opportunity employer committed to meeting the needs of a multi-generational and multicultural workforce, Key Staffing recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners.