Host

Front-of-House Team Members / Host Little Donkey (Valley Post)

Little Donkey is one of four restaurants opening in the new, innovative dining & entertainment complex at Valley Post. Join a team that values people, community, and great food.

We're looking for highly motivated individuals who thrive in a fast-paced, structured work environment. You must possess great enthusiasm and dedication towards providing exceptional service and maintaining excellent quality, with a commitment to delivering memorable guest experiences. You should be a team player and continuously strive to learn and improve while upholding brand excellence daily. This role requires individuals who can maximize revenue and profitability, drive sales, and deliver unparalleled service.

About the Role

As a Front-of-House Team Member / Host, you will be responsible for providing "Guest First" service, making the Guest the heart and passionate about what they do. This includes friendly, timely interaction with Guests and other employees; welcoming Guests; seating Guests; answering questions; following up to ensure each Guest's needs are met in a friendly manner; and encouraging Guests to return. Every Guest is made to feel welcome at all times. You'll also work closely with your teammates to deliver excellent service and keep operations running smoothly.

This role is ideal for someone with strong people skills who thrives in a fast-paced, team-oriented environment.

What We Offer

Flexible Schedules enjoy a healthy work-life balance Positive culture be part of a supportive, community-driven team Growth opportunities potential to develop your skills and career within our restaurant group

Qualifications

Minimum Requirements

• Strong communication and customer service skills
• Reliability, teamwork, and a positive attitude
• Comfort with handling cash and operating a POS system
• Flexible schedule, including weekends and holidays

Preferred:

• Previous experience in customer service or hospitality
• Familiarity with food service operations

Responsibilities

• Previous experience working as a server in a high-volume, fast-paced restaurant or similar environment is preferred.
• The ideal candidate must possess outstanding hospitality skills and deliver exceptional service to guests.
• Strong organizational skills, great attention to detail, and a strong work ethic are also essential.
• The candidate must work efficiently as part of a team and independently, take direction effectively, and communicate professionally.
• Additionally, the candidate must have a flexible schedule, including the ability to work weekends, nights, and holidays.
• Welcome guests warmly and take their orders accurately
• Provide a genuine warm welcome to every guest as they arrive at Little Donkey, to provide a memorable guest experience.
• You will be responsible for checking in and seating guests at the restaurant.
• You must follow all Steps of Service and brand standards and create a hospitable, welcoming, and memorable experience for all guests.
• Maintain a well-groomed, professional, and polished appearance.
• Navigate restaurant areas, including tight spaces, ensuring all spaces are set according to plans.
• Take initiative, follow through on requests until completion, and utilize keen attention to detail.
• Perform other related duties as assigned by the Leadership team.
• Assist with maintaining cleanliness and organization in the FOH area
• Collaborate with teammates and management to ensure smooth service
• Support opening and closing duties as needed

At Little Donkey, food is about more than flavorit's about bringing people together. We create spaces where guests feel welcome and employees have the tools to thrive. We are part of Pihakis Restaurant Group, a family of chefs and hospitality leaders behind some of the South's most loved restaurants. We believe in building community, supporting our teams, and creating lasting careers in hospitality.