AV Technician
$35.08 - $55.38 per hourAstreya Inc.
- # AV TechnicianApplylocations: San Francisco, CAtime type: Full timeposted on: Posted 3 Days Agojob requisition id: R0015404As an Audio Visual (AV) Technician, you will be responsible for delivering seamless audio-visual and video conferencing experiences across corporate environments. This role involves hands-on support of AV systems, live event operations, installations, troubleshooting, and ongoing maintenance.You will work in a dynamic, client-facing environment, supporting both day-to-day operations and high-profile events. Depending on experience and expertise, you may take on responsibilities ranging from technical execution to leading AV initiatives, mentoring team members, and driving process improvements.## Key Responsibilities* Install, configure, and maintain AV systems including conference rooms, huddle spaces, digital signage, and control systems* QSC Q-SYS DSP and control processors, Logitech Sync, Google Meet, Zoom, Microsoft Teams, Shure MXA Microphones* Provide end-to-end support for meetings and live events, including setup, operation, troubleshooting, and teardown* Diagnose and resolve AV/VC technical issues in real time, ensuring minimal disruption* Support and manage video conferencing platforms such as Zoom, Microsoft Teams, and Cisco Webex* Work with AV control systems in collaboration with remote engineering teams* Perform cabling tasks including pulling, terminating, labeling, and testing (Cat5e/6, HDMI, audio, etc.)* Conduct routine system health checks, preventative maintenance, and upgrades* Manage AV inventory, equipment logistics, asset tracking, and RMA processes* Maintain accurate documentation and ticket updates using ITSM tools (e.g., ServiceNow)* Ensure compliance with service level agreements (SLAs), safety standards, and operational procedures* Coordinate with internal stakeholders, vendors, and cross-functional teams to deliver AV solutions* Support high-visibility and executive-level events with professionalism and precision* Contribute to process improvements, documentation, and standard operating procedures## Education & Experience* High School Diploma or GED required* Associate’s or Bachelor’s degree in IT, AV, Electronics, or related field preferred* Experience in AV support, IT support, event production, or related technical roles* Experience level may range from entry-level to advanced, with increasing responsibility in troubleshooting, event support, and project execution## Certifications (Preferred)* AVIXA CTS, CTS-I, or CTS-D* Crestron and/or Extron certifications* CompTIA A+ or Network+* Certifications in Zoom, Microsoft Teams, or Cisco Webex* Project management certifications (e.g., PMP, Project+) are a plus## Knowledge, Skills & Abilities### Technical Skills* Strong understanding of AV systems including displays, projectors, microphones, speakers, and switchers* Familiarity with video conferencing technologies and collaboration platforms* Ability to install, configure, and troubleshoot AV hardware and integrated systems* Knowledge of cabling, signal flow, and AV over IP concepts* Basic networking knowledge (IP addressing, device connectivity)* Experience with ticketing systems and documentation practices### Soft Skills* Strong customer service orientation with a focus on user experience* Clear and effective communication with both technical and non-technical stakeholders* Problem-solving mindset with the ability to perform root cause analysis* Ability to manage multiple priorities in a fast-paced environment* Adaptability and willingness to learn new tools and technologies* Strong teamwork and collaboration skills### Leadership & Ownership* Ability to take ownership of AV environments, room readiness, and service quality* Capability to lead AV support during critical events or complex situations* Mentor junior team members and contribute to team development* Drive continuous improvement in processes, standards, and service delivery## Physical Requirements* Ability to lift up to 50 lbs regularly* Frequent standing, walking, bending, crouching, and climbing ladders* Manual dexterity for handling tools and AV equipment* Ability to work at heights when required* Travel to client sites as needed* Valid driver’s license (if applicable)**Salary Range**$35.08 - $55.38 USD (Hourly)* *Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.** *Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.***Astreya** **offers comprehensive** **b****enefits to all Regular, Full-Time Employees,** **including:*** Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only* Dental provided through UHC* Nationwide Vision provided by UHC* Flexible Spending Account for Health & Dependent Care* Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)* Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera* Corporate Wellness Program provided by Goomi Group* Employee Assistance Program* Wellness Days 401k Plan* Basic and Supplemental Life Insurance* Short Term & Long Term Disability* Critical Illness, Critical Hospital, and Voluntary Accident Insurance* Tuition Reimbursement (available 6 months after start date, capped)* Paid Time Off (accrued and prorated, maximum of 120 hours annually)* Paid Holidays* Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law
- J-18808-Ljbffr Astreya Inc.
Vacancy posted 5 days ago
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