Water Mitigation Crew Lead

Job Description

Job Description

The Water Mitigation Crew Lead is responsible for supervising and performing water damage mitigation services at residential and commercial properties. This role leads field technicians, ensures projects are completed safely and efficiently, communicates with customers, and maintains compliance with company standards and industry regulations.

Responsibilities:

• Lead and supervise water mitigation technicians on job sites.
• Respond to emergency water damage, flood, sewage, and storm-related losses.
• Assess property damage and develop mitigation plans.
• Set up and monitor water extraction, drying equipment, dehumidifiers, and air movers.
• Document project progress through photos, moisture readings, and daily reports.
• Ensure all work is performed according to company procedures and industry standards.
• Communicate professionally with customers, insurance adjusters, and project managers.
• Train and mentor crew members on proper restoration techniques and safety procedures.
• Maintain inventory, vehicles, equipment, and supplies.
• Ensure compliance with OSHA safety regulations and company safety policies.
• Complete job documentation accurately and in a timely manner.
• Manage jobsite workflow to meet project deadlines and quality expectations.
• Participate in an on-call rotation for emergency response services.