Specialist, Operations Support

Job Description

Job Description

Who We Are

OWL Services is the premier sales, installation, program management and service provider to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.S.

With 33 offices and distribution centers and more than 1,400 field service professionals, OWL delivers on a service platform that includes construction, compliance and testing, maintenance and repair, modernization and re-imaging, and EV charging solutions to keep businesses and people moving 24 hours a day, 7 days a week, 365 days a year.

OWL Services’ companies have received numerous awards over the years for exemplary customer service. Most recently it was the recipient of EVgo’s Deployment Excellence Award in its first-ever class of awardees in the National EV Charging Recognition Program.

Come join us! For more information visit OWLServices.com and follow us on LinkedIn.

Role

We are seeking a versatile and proactive Operations Support Specialist to join our team. The Operations Support Specialist is responsible for handling a verity of general office tasks such as data processing and organizing electronic files. They often coordinate tasks between field operations and other departments to manage multiple aspects of a project or multiple projects. This is an opportunity for a long-term position and to join a growing company.

Responsibilities

Directly support V.P. of Field Operations and General Superintendent operations management

Manage document accuracy

Help enforce department regulations, guidelines, and timelines

Help effectively delegate operational responsibilities to appropriate individuals/positions

Help facilitate and implement look ahead data

Help ensure operational support in the areas of field, service, and shop

Act as a catalyst for change regarding data capture and use to drive business decisions

Ensure safety programs and standards are followed

Coordinate the design, development, testing, and deployment of business solutions

Accountable for the performance and results of the workgroup

Help implement the right processes and practices across field operations

Requirements and Skills

- Bachelor’s degree in business, computer science, or equivalent experience

- Proven experience in operations support, administrative assistance, or a related field

- Fluent in a variety of programming languages, software, and systems

- Effective communication and interpersonal skills

- Excellent organizational and time management skills

- Ability to prioritize tasks and manage multiple responsibilities efficiently

Compensation and Benefits

PTO

401(k) match

Health, dental, vision, and life insurance