Program Assistant

We are seeking a high-level Program Assistant to support the implementation and ongoing administration of healthcare professional licensure compacts tied to a major regional health initiative. Working closely with executive program leaders, this role is responsible for streamlining administrative workflows, updating application processes, coordinating public customer service, and ensuring smooth operational rollouts. Key Responsibilities Executive & Administrative Support: Assist program directors and senior leadership with moderately complex administrative tasks to ensure successful project rollouts. Documentation & Forms: Draft, prepare, and distribute official correspondence, forms, and program documentation following official decisions. Record Management: Maintain, audit, and organize project files and database records to ensure strict accuracy and compliance. Information Gathering: Collect, analyze, and synthesize data to support administrative decision-making and policy evaluations. Inquiry Management & Customer Service: Screen incoming public and professional inquiries regarding licensing procedures; respond on behalf of leadership or escalot complex issues when necessary. Meeting & Conference Representation: Attend program meetings and conferences on behalf of executive staff, taking notes and preparing summary reports. Workflow & Training: Monitor implementation checklists, update licensure applications, and train administrative staff on updated procedures and public inquiry responses. Operations: Coordinate office supplies, equipment requisitions, and daily operational details. Qualifications & Requirements Education: Minimum 2 years of successful academic study at an accredited institution of higher education (Associate degree or equivalent coursework). Experience: Direct experience assisting senior officials or executive management with administrative support on major initiatives—preferably within healthcare, public administration, regulatory, or government settings. Note: An equivalent combination of education and direct administrative experience will also be evaluated. Working knowledge of public administration principles and modern office management practices. Solid understanding of policy implementation procedures and administrative workflows. Strong written communication skills with proven ability to draft clear, concise reports and official documentation. Exceptional attention to detail and organizational skills. Professional interpersonal skills with the ability to maintain effective working relationships across departments. #J-18808-Ljbffr