Banquet Captain - On Call at the Markham Hotel
Lodging and Leisure Investments
Job Description
Job Description
Description:
Position Summary
The On-Call Banquet Captain is responsible for leading banquet service staff during events to ensure seamless execution, exceptional guest service, and adherence to service and safety standards. This role acts as the primary point of contact on the floor, coordinating with the Banquet Manager, Culinary team, and Event Coordinator to deliver high-quality events ranging from weddings and corporate meetings to social functions.
Key Responsibilities
- Lead, supervise, and support banquet servers and support staff during assigned events
- Conduct pre-event briefings to review event details, timelines, service standards, and safety expectations
- Ensure proper room setup, table settings, décor placement, and equipment readiness per event orders
- Oversee food and beverage service, ensuring accuracy, presentation, and timing
- Act as on-site liaison between guests, clients, kitchen staff, and management
- Monitor service flow and make real-time adjustments to maintain guest satisfaction
- Address guest concerns or service issues promptly and professionally
- Enforce company policies, service standards, and health & safety regulations
- Assist with event breakdown, cleanup, and post-event reset
- Complete post-event reports and provide feedback to management as requested
Qualifications
- Minimum 1–2 years of banquet, catering, or hospitality leadership experience preferred
- Strong leadership, communication, and problem-solving skills
- Ability to manage teams in a fast-paced, high-pressure environment
- Knowledge of banquet service styles, food & beverage standards, and event flow
- Professional appearance and customer-focused attitude
- Ability to stand, walk, lift (up to 50 lbs), and work extended hours as required
- Flexible availability, including evenings, weekends, and holidays
Schedule & Employment Status
- On-call, event-based scheduling
- Shifts assigned based on business needs and availability
Physical Requirements
- Prolonged standing and walking
- Lifting, carrying, pushing, and pulling event equipment
- Working in both indoor and outdoor event environments
Work Environment
- Hotel, resort, event venue, or catering facilities
- Exposure to kitchen equipment, food service areas, and guest spaces
Vacancy posted 7 days ago
Similar jobs that could be interesting for youBased on the Banquet Captain - On Call at the Markham Hotel in Gulfport, MS vacancy
- ...complaints in-person or by phone. Apply the "listen, apologize, satisfy and thank" model to all guest complaints. Ensures all incoming calls are handled in a prompt, courteous, and professional manner. Directs and conducts regular training with team members. Provides...SuggestedLocal areaFlexible hoursShift work
Churchs Chicken
Gulfport, MS4 days ago $50k
...the major responsibilities of the position. The objective of any position is to effectively provide the services and support for the Hotel. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any...SuggestedFull timeContract workSeasonal workFlexible hoursShift workAfternoon shiftMargaritaville Resort Biloxi
Biloxi, MS3 days ago$100k
Panda Express managers can have the opportunity to embody an entrepreneurial spirit while learning from a very hands-on and fast-paced environment. As a General Manager, you will be in charge of a $1-2 million business and oversee the development of your team, ensuring...SuggestedFull timeFlexible hoursPanda Restaurant Group
Gulfport, MS2 days ago- Restaurant Manager The Restaurant Manager will support the General Manager by providing coaching to the team and creating a fun, inviting work environment where the team feels respected and valued. The Restaurant Manager will know how to identify 5 star talent and how...SuggestedTemporary work
Wendy's
Gulfport, MS3 days ago - Gulfport, MS Statement of Purpose: In this role, the Restaurant Manager will support the General Manager by providing coaching to the team and creating and supporting a fun, inviting work environment where the team feels respected and valued. The Restaurant Manager...SuggestedLocal areaShift work
Carlisle Restaurant Group
Gulfport, MS2 days ago - Foh And Boh Managers Wanted Half Shell Oyster House is seeking FOH and BOH Managers for our current and future expansion. We offer an incredible working environment, excellent pay and benefits, a 50 hour work week and tremendous advancement opportunities. We are ...Casual workImmediate start
Half Shell Oyster House
Gulfport, MS2 days ago $18 per hour
Company Description Initial hiring pay range (based on location, experience, etc.): $18 / hour At Raising Cane's Chicken Fingers®, we serve only the most craveable chicken finger meals - it's our One Love! Known for our great Crew and cool Culture, we follow a Work...Bi-weekly payWeekly payFull timeCasual workWork at officeFlexible hoursShift workAfternoon shiftRaising Cane's
Gulfport, MS3 days ago- ...the major responsibilities of the position. The objective of any position is to effectively provide the services and support for the Hotel. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any...Contract workImmediate startShift work
$15 per hour
Company Description Initial hiring pay range (based on location, experience, etc.): $15 / hour At Raising Cane’s Chicken Fingers®, we serve only the most craveable chicken finger meals - it’s our One Love! Known for our great Crew and cool Culture, we follow a Work Hard...Bi-weekly payHourly payWeekly payFull timeCasual workFlexible hoursShift workAfternoon shift- Job Description Job Description Shaggy's is one of the BUSIEST restaurants in MS with a very cool culture! We are currently hiring responsible, mature, decisive, Hospitality Managers who we can count on to “Make sure every guest leaves happier than when they arrived...Currently hiring
$50k - $55k
"You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees...Full timeShift work- Job Description Job Description Know what it's like to be in the stadium on game day? Then you know what it's like to work at Buffalo Wild Wings. It's fun. It's fast-paced. We're at the top of our game – and we want to keep it that way. So, we're constantly upping ...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Banquet Captain - On Call at the Markham Hotel. Be the first to apply!
Related searches
- banquet sales assistant Gulfport, MS
- banquet cook Gulfport, MS
- banquet coordinator Gulfport, MS
- hotel cook Gulfport, MS
- hotel maintenance technician Gulfport, MS
- hotel assistant Gulfport, MS
- hotel housekeeping part time Gulfport, MS
- hotel accountant Gulfport, MS
- hotel positions Gulfport, MS
- hotel full time Gulfport, MS