QA Manager

Responsibilities Design and evolve automation frameworks for web applications, APIs (REST and GraphQL), integration and event‑driven workflows, and mobile web platforms. Build and improve automated regression, smoke, integration, and end‑to‑end testing capabilities. Integrate automated testing into CI/CD pipelines using GitHub Actions, Azure DevOps, Jenkins, or Buildkite. Implement quality gates, reporting, and release validation processes. Partner with Platform and DevOps teams to improve test environments, observability, and developer workflows. Modernize legacy automation frameworks and improve test reliability. Drive AI innovation within Quality Engineering by leveraging AI‑assisted tooling, automation generation, intelligent test optimization, failure analysis, and developer productivity workflows. Evaluate and implement modern AI‑enabled testing solutions that improve release confidence, testing efficiency, and engineering velocity. Champion shift‑left engineering practices through automation, reusable testing patterns, self‑service tooling, and AI‑assisted developer enablement. Explore and introduce emerging quality engineering technologies, frameworks, and automation strategies that scale testing capabilities across the organization. Embedded quality earlier in the development lifecycle by helping product leaders adopt unit, API, integration, and automation testing best practices. Drive developer‑owned quality and self‑service testing capabilities. Establish scalable testing standards, reusable tooling, and automation patterns. Improve release confidence through better automation coverage and CI/CD enforcement. Leverage AI‑assisted tooling and automation to improve testing efficiency and engineering velocity. Team Leadership & Collaboration Lead and mentor QA engineers while remaining hands‑on technically. Collaborate across Engineering, Product, DevOps, Release Engineering, and Security teams. Provide technical guidance on testing strategy, automation architecture, and quality best practices. Lead and mentor both onshore and offshore QA engineering teams within a matrixed organization. Drive alignment across teams while fostering strong collaboration, accountability, and delivery excellence. Track and communicate quality metrics, risks, and improvement opportunities. Qualifications 10+ years of experience in Quality Engineering, Software Testing, or Test Automation. 4+ years of QA leadership or management experience. Strong hands‑on automation engineering experience building and scaling automation frameworks. Expertise with tools such as Playwright and experience testing APIs, integrations, and distributed systems. Strong coding or scripting skills in JavaScript/TypeScript, Python, Java, or similar languages. Experience integrating testing into CI/CD pipelines. Strong understanding of shift‑left testing practices and modern SDLC workflows. Experience working closely with Engineering and Product teams in Agile environments. Hands‑on experience leveraging modern AI engineering tools and workflows, including ClaudeCode, AI skills frameworks, agents, and collaborative AI coworker models. Strong communication and collaboration skills with the ability to influence across teams. Nice To Have Experience with mobile web testing and BrowserStack. Experience with Maestro or Detox for mobile automation. Experience with Cypress, Appium, Postman/Newman, contract testing and service virtualization. Experience with observability platforms such as Datadog. Experience with visual regression testing. Experience in payroll, fintech, ERP, or regulated environments. Experience testing OCR or document processing workflows. Benefits Medical, Dental, Vision, PTO, health and wellness programs, employee discounts, and more. Equal Employment Opportunity Cast & Crew is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. It is our policy to provide equal employment opportunities to all individuals based on job‑related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non‑discriminatory environment free from intimidation, harassment or bias based upon these grounds. California Privacy Rights Your personal information may be collected in connection with certain services provided by Cast & Crew or its affiliated companies. A summary of your California privacy rights can be found at: #J-18808-Ljbffr