Customer Service Representative / Dispatcher
Zoom Drain
Customer Service / Dispatcher
At Zoom Drain, we take great care in cultivating the careers of our employees. We offer training and room for growth because we recognize that career advancement is a large part of job satisfaction.
The Customer Service / Dispatcher role is an integral part of our operations. Our operational efficiency starts with them. Their goals are to route the right technician, to the right call, at the right time.
Customer Service / Dispatcher Benefits | What We Offer
- Bonus Opportunities
- Medical Benefits
- Paid Sick Days / Holidays
- Company Gatherings
- Recognition & Rewards
- Positive Team Atmosphere
Customer Service / Dispatcher Responsibilities | What You'll Be Doing
- Effectively manage incoming calls
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Meet personal/team sales targets and call handling quotas
- Schedule & communicate with technicians to meet customer requirements
- Assign work orders based on priority to the available workforce
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Keep records of customer interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies
- Go the extra mile to engage customers
Customer Service / Dispatcher Qualifications | What You Bring
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of customers
- Excellent communication skills
- Ability to multi-task, prioritize, and manage time effectively
*Each location is independently owned and operated
Zoom DrainVacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative / Dispatcher in Westfield, IN vacancy
- ...Customer Service / DispatcherAt Zoom Drain, we take great care in cultivating the careers of our employees. We offer training and room for... ...is a large part of job satisfaction.The Customer Service / Dispatcher role is an integral part of our operations. Our operational...Suggested
Zoom Drain
Westfield, IN3 days ago $75k - $101k
...On any given day, the Dispatcher at Production Systems Inc juggles Presentation Skills and Initiative, and somehow makes both look deliberate... ...from Carmel clients without losing the thread Notice the customer-centric gap between the spec and the shipped thing What You'll...SuggestedInternshipProduction Systems
Carmel, IN23 hours ago- ...Police Dispatcher Opportunities in Westfield Police Dispatchers support law enforcement operations by receiving requests for assistance... ...} Application Deadline: {closing_date} Police dispatch services may operate continuously. Employees may work nights, weekends,...SuggestedNight shiftRotating shiftWeekend work
Public Safety Dispatch Network
Westfield, IN12 days ago - ...Emergency Medical Dispatcher Opportunities in Westfield Emergency Medical Dispatchers help people requesting urgent medical assistance... ...coverage, retirement benefits, paid leave, employee‑assistance services, and continuing education. Certification support, shift premiums...SuggestedShift workNight shiftRotating shiftWeekend work
Emergency Telecommunicator Services
Westfield, IN2 days ago - ...Center Agent positions that will be responsible to: Answer calls in an efficient, courteous and accurate manner, while assessing customer needs and offering solutions; Demonstrate the desire to make customer's travel not only superior but memorable; Quickly identify and...SuggestedCurrently hiring
Delta Air Lines
Carmel, IN4 days ago - ...SH-731 Outbound Call Center Representative, IN Base pay range: $15.00/yr - $17.00/yr Location... ...features/value and explaining available services. Records call details and utilizes call... ...months of experience in a telesales or customer service; or any combination of...Full time
Syra Health
Carmel, IN2 days ago $1,200 - $2,500 per week
...Entry-Level Freight Dispatcher – Weekly Earnings $1,200–$2,500We are seeking reliable and organized individuals for an Entry-Level Freight Dispatcher opportunity. This is an independent contractor role supporting owner-operators with daily dispatch operations.Estimated...For contractorsAmerican Logistics Authority
Carmel, IN2 days ago$800 - $1,500 per week
...Freight DispatchersEarn $800–$1,500+/week!Job Title: Freight Dispatcher (Entry-Level & Experienced)Pay: $800–$1,500+ per week (depending... ...-operators and carriersCommunicate with drivers, brokers, and customers to ensure timely deliveriesTrack shipments and provide clients...Immediate startRemote workFlexible hoursAmerican Logistics Authority
Carmel, IN2 days ago- Walmart is inviting Call Center Agents to experience more opportunities than imaginable in Part-Time, Full-Time and Seasonal schedules. Walmart promotes over 510 people every day - 36% of promotions go to first year Associates - 66% of current Store Managers began as a ...Full timePart timeSeasonal workWork from home
$18 - $20 per hour
...Office Administrator / Customer Service Representative As an established leader in the Printing, Design, and Shipping industries our mission is to partner with small businesses and consumers and provide them with high-quality solutions that make life easier. Our tight...Hourly payFull timeWork at officeLocal areaImmediate start- Drew Fed in Carmel, IN is seeking a dynamic Telemarketer to expand our client base by outbound calls promoting insurance products. The role offers flexible scheduling and a chance to gain experience in the insurance industry. Responsibilities include calling prospects, ...Full timeFlexible hours
$800 - $1,500 per week
...Now Hiring Freight Dispatchers Earn $800$1,500+/week! Job Title: Freight Dispatcher (Entry-Level & Experienced) Pay: $800$1,500+... ...operators and carriers Communicate with drivers, brokers, and customers to ensure timely deliveries Track shipments and provide...Immediate startRemote workFlexible hours$800 - $1,500 per week
A national logistics company is hiring Freight Dispatchers in Carmel, Indiana, offering flexible schedules and remote work options. This entry-level position involves coordinating shipments and communicating with drivers and clients. Successful candidates will possess strong...Remote jobFlexible hours$1,200 - $2,500 per week
A logistics services company is seeking an Entry-Level Freight Dispatcher to support owner-operators with daily dispatch operations. The role offers flexible earnings of $1,200 to $2,500 weekly based on performance and freight volume. Responsibilities include coordinating...Remote jobFlexible hours- ...Dispatcher# Careers## DispatcherApply: USA - Indiana - Fishers: Full time: Posted Today: R0008028The Smart Care Dispatcher routes Service Technicians to service calls servicing the commercial kitchen... ...productivity while exceeding customer expectations. This position is...Full timeWork at officeMonday to FridayShift work
Smart Care Solutions
Fishers, IN11 hours ago $12 - $18 per hour
...expanding our client base and promoting our insurance products and services through outbound calls. This position offers flexibility in... ...commitment to delivering exceptional service and coverage to every customer. Outside the office, Drew is an avid golfer who enjoys...Hourly payFull timeFor contractorsWork at officeLocal areaFlexible hours$12 - $18 per hour
...Position Overview Are you outgoing and customer-focused? Do you enjoy working with the... ...only State Farm insurance and financial service products. Responsibilities Establish... ...Member Remote Insurance Customer Service Representative (Unlicensed) Indianapolis, IN $16.00-$2...Hourly payFull timeFor contractorsWork at officeRemote workWork from home- ...and includes time with multiple departments to build broad internal knowledge. The 12-week training covers sales operations, supply chain, product catalogs, and customer support, with opportunities for growth within branch locations nationwide after #J-18808-Ljbffr SMCTraineeship
- ...Description Job Description We are looking for a Dispatcher to join our team in Fishers, Indiana in a contract-to... ...role, you will coordinate technician schedules, support service operations, and help ensure customers receive timely, dependable assistance. This...Permanent employmentContract workWork at office
Robert Half
Fishers, IN19 days ago - ...Security Dispatcher - Fishers Security Dispatcher works as a pivotal member to coordinate Safety... ..., property protection, risk management, customer and staff education, investigations, parking, and security contract services situations affecting Community Health Network...Contract workLocal areaImmediate start
- ...Smart Care Job Opportunity Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty...Shift work
$19 per hour
...departmental relationships and knowledge will make you invaluable to customers while in the field. The SMC Sales Development Program exists... ...areas of the business (such as production, warehouse, customer service, etc.) Participate in simulated selling scenarios onsite with...Hourly payTemporary workTraineeshipWork experience placementWork at office$37.65k
...BMV Customer Service Representative Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits...Full timeWork experience placementWork at officeState of Indiana
Carmel, IN1 day ago- ...Customer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you will enjoy...Temporary work
Circle K
Carmel, IN3 days ago - ...Customer Service RepresentativeLawn Doctor is looking for a dependable and reliable individual to provide exceptional customer service to our lawn care customers. The Customer Service Representative answers phones, speaks with customers and potential customers, addresses...Work experience placementLocal areaImmediate start
Lawn Doctor
Carmel, IN2 days ago - ...At LEDVANCE, our customers are at the heart of everything we do. Delivering an exceptional customer experience is the foundation... ...lighting solutions, we are seeking a customer-focused Customer Service Representative who is passionate about helping customers, solving...Remote workRelocation packageMonday to Friday3 days per week
LEDVANCE LLC
Westfield, IN11 hours ago $54k - $78k
...A Customer Service Representative who only follows the script will be bored at MGM; we want the one who rewrites it for IN. Consider the trade: your 1 years of Coaching for $54,000 - $78,000, a freelance schedule, and ownership most shops never offer. Key Responsibilities...FreelanceMGM
Carmel, IN2 days ago- ...Customer Service RepresentativeLove people and pets? Join our team and be the welcoming face of our luxury pet resort.We're looking for a Full-Time Customer Service Representative (internally called a Pet Host) to create exceptional experiences for pet parents and their...Full timeFlexible hoursWeekend work
PetSuites
Westfield, IN3 days ago $25 - $45 per hour
...ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and... ...big brands what you think about their upcoming products and services in the American market. Main Duties: Properly document...Hourly payWeekly payExtra incomeTemporary workPart timeFor contractorsSeasonal workRemote workWork from homeFlexible hoursGLOCPA
Carmel, IN23 hours ago- ...patient. We are searching for individuals who are compassionate, service with a purpose, are dedicated to supporting their team, and who... ...a professional and welcoming experience.Responds to patient/customer inquiries via phone and email in a timely and professional manner...Work at officeWeekend work2 days per week
Aya Healthcare
Noblesville, IN2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative / Dispatcher. Be the first to apply!
Related searches
- insurance customer service advisor Westfield, IN
- customer success associate Westfield, IN
- manufacturing customer service representative Westfield, IN
- customer service attendant Westfield, IN
- client service consultant Westfield, IN
- customer associate Westfield, IN
- customer support specialist Westfield, IN
- customer service officer Westfield, IN
- customer service rep remote Westfield, IN
- customer advisor Westfield, IN