Fund Services Plus Client Onboarding and Implementation Manager

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. The RSM FaaS Accounting Financial Consulting (FaaS-AFC) practice is actively hiring for Financial Consulting Manager – Technical Delivery Team. This position will be responsible for the support and administration of the deployment, adoption, optimization, and ongoing operation of the Allvue Fund Accounting, including journal entries, Data integration, New Client configuration. This role will be responsible for consulting and collaborating with our team of high-performing consultants responsible for onboarding new clients and providing ongoing support for the client accounting services (CAS). The ideal candidate will have knowledge and experience in both accounting and cloud-based technology solutions along with an understanding of how to leverage technology for process improvement. Key Responsibilities: Manage system implementation and onboarding of new clients within the RSM Fund Services Plus (FS+) practice. Lead client design sessions to analyze requirements and redesign business processes in connection with FS+ standards and practices. Allvue Configuration: Configure and maintain the Allvue platform to align with our specific financial processes and business requirements. User Support: Provide training and support to end-users, troubleshoot issues, and ensure a smooth user experience within the Allvue platform. Process Optimization: Collaborate with finance and accounting teams to identify opportunities for process improvement and automation using Allvue. Data Integrity: Maintain data integrity and data quality within the Allvue platform, including data imports and exports. System Upgrades and Enhancements: Stay up to date with Allvue software updates and collaborate with IT for system upgrades and enhancements. Compliance: Ensure that Allvue usage adheres to regulatory and compliance requirements. Collaborate with cross-functional teams throughout the implementation project to achieve business goals, including Project Management team, AFC technology support team, AFC client accounting team and other lines of business within RSM. Actively identify and lead other project-based initiatives on an ad-hoc basis, including quality control review and technology/process optimization of current client base. Optimize use of Allvue accounting systems through the following activities: Business process evaluation Procedure development System process flow and requirements QA planning and testing User training development and deployment Production support for problems and enhancements resulting from quarterly product releases. Ensures adequate communication and proper integration across entirety of AFC practice and our technology partners. Provide technical support to end-users to resolve issues with Allvue use, including escalation through proper channels within RSM and with Allvue support. Required Qualification: Bachelor’s degree in accounting, Finance, MIS or IT 7+ years of fund accounting experience in the private equity or venture capital industry 2+ years in a supervisory role, leading client engagements Expertise in process analysis and redesign of business processes Excellent communication and presentation skills Strong time management and organizational skills with sensitivity to timeframes, budgets and outcomes across multiple clients and projects Ability to prioritize and stay organized/focused in a dynamic, multi-tasking environment with competing demands. Strong technology skills and ability to quickly learn and use new technology software applications. Preferred Qualifications: Allvue Implementation Certified Consultant Experience in a public accounting firm, consulting firm or other outsourced accounting roles Background in financial close process optimization/continuous improvement Experience leading implementations of 3rd party accounting systems Knowledge, Skills and Abilities: Highly customer focused with ability to provide consistently excellent customer service and professionalism. Excellent written and verbal communication skills. Able to quickly assess situations to pinpoint the scope/source of technical issues in a fast-paced environment. Must be dependable and able to work both individually and in a team environment. Must possess strong sense of ownership of client relationships. Positively represent the company to clients and always provide empathetic and friendly customer service. Possesses excellent time management and organizational skills to manage case load of old and new cases in individual case queue. Ability to work effectively under pressure, shift priorities quickly as required, and rapidly adapt to changing environments. Proven ability to work with minimal direction, as well as be resourceful and independent in solving problems. Strong computer skills and proficient use of Excel, Word, PowerPoint At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at View phone number on click.appcast.io or send us an email at View email address on click.appcast.io. RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information. At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $101,000 - $203,000 Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance. Not ready to apply yet? Join our Talent Community Why do we work at RSM? It just feels good here. We foster an environment of camaraderie, collaboration and learning—one in which you can be your authentic self and feel seen and supported by leaders and colleagues as you pursue your personal and professional best. Expanding our team with dedicated teammates, values-driven individuals and diverse thinkers results in better work—and a great work experience. Our clients benefit from fresh insights and energy as we partner to support them, and our teams enjoy a work environment that inspires and empowers them to thrive.