Customer Service Representative

Job Description Job Description Position Summary

Team 360 Staffing is seeking a dependable and detail-oriented Customer Service/Order Desk Representative to join our clients team in South San Francisco. This position is responsible for providing excellent customer support, processing orders, handling incoming calls, and maintaining accurate records in a fast-paced distribution environment. The ideal candidate will have strong communication, organizational, and multitasking skills with the ability to work efficiently both independently and as part of a team.

Full-Time: Monday through Friday | 8:00 AM – 4:45 PM

Key Responsibilities:
Answer, screen, and forward incoming phone calls professionally and efficiently
Greet and assist customers, vendors, and visitors in a courteous manner
Process customer orders received by phone, fax, or sales representatives
Respond to customer inquiries regarding product availability, pricing, and delivery schedules
Review, organize, alphabetize, and file invoices accurately
Update and maintain company sales catalogs and related documentation
Perform additional administrative and customer service duties as assigned

Qualifications:
1–2 years of receptionist, order desk, or customer service experience required
Experience in wholesale distribution or food and beverage industry preferred
Proficiency in Microsoft Office applications including Word, Excel, Outlook, and Windows 10
Experience with computerized order entry and inventory systems preferred
Strong interpersonal, communication, and time management skills
Ability to work in a high-volume, fast-paced environment
Highly organized with strong attention to detail and multitasking abilities
Self-motivated team player with a positive attitude
Typing speed of 35–40 WPM required

Preferred Qualifications:
Working knowledge of the Italian language is a plus
Food industry knowledge is highly preferred
Company Description At Team 360 Staffing, we provide customized recruitment and staffing solutions that connect businesses with top talent worldwide. Our expertise spans multiple industries and markets, allowing us to match employers with exceptional candidates who drive success on a global scale.

Why Choose Team 360?

• Speed with Excellence: We deliver highly qualified candidates rapidly, enabling your organization to scale rapidly without compromising on quality.
• Global Reach, Local Expertise: With a robust international network, we connect you with top-tier professionals from around the world, ensuring your business thrives in today’s globalized economy.
• Industry Expertise: From technology and healthcare to manufacturing, finance, and beyond, we specialize in sourcing talent across diverse sectors.
• Personalized Solutions: We take the time to understand your unique business needs and provide tailored staffing strategies to find the perfect fit for your team.

Whether you’re building a local team or expanding globally, Team 360 Staffing is your partner for fast, flexible, and results-driven staffing solutions. Let’s work together to create a workforce that positions your organization for long-term success.

Team 360 Staffing – Connecting Businesses with the BEST Talent! Company Description At Team 360 Staffing, we provide customized recruitment and staffing solutions that connect businesses with top talent worldwide. Our expertise spans multiple industries and markets, allowing us to match employers with exceptional candidates who drive success on a global scale.\r\n\r\nWhy Choose Team 360?\r\n\r\n- Speed with Excellence: We deliver highly qualified candidates rapidly, enabling your organization to scale rapidly without compromising on quality.\r\n- Global Reach, Local Expertise: With a robust international network, we connect you with top-tier professionals from around the world, ensuring your business thrives in today’s globalized economy.\r\n- Industry Expertise: From technology and healthcare to manufacturing, finance, and beyond, we specialize in sourcing talent across diverse sectors.\r\n- Personalized Solutions: We take the time to understand your unique business needs and provide tailored staffing strategies to find the perfect fit for your team.\r\n\r\nWhether you’re building a local team or expanding globally, Team 360 Staffing is your partner for fast, flexible, and results-driven staffing solutions. Let’s work together to create a workforce that positions your organization for long-term success.\r\n\r\nTeam 360 Staffing – Connecting Businesses with the BEST Talent!