Warehouse Supervisor

Job Description

About the Company

Follows and Models Harris Teeter’s policies and procedures. Practice positive associate relations. Be sensitive to the needs and concerns of associates. Interpret company policies to associates and enforces safety regulations.

About the Role

Work a flexible schedule which includes shifts throughout the 24 hours of operation including nights, weekends, holidays, and expanding/contracting shifts due to volume or staffing issues. Responsible for the day to day warehouse functions involving the supervision of workers and coordination of activities concerned with safety of team and facility, ordering, receiving, replenishing, inventorying, order selecting, and shipping materials, supplies, tools, equipment, and parts, in warehouse, or yard by performing the following duties.

Responsibilities

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• Work a flexible schedule which includes shifts throughout the 24 hours of operation including nights, weekends, holidays, and expanding/contracting shifts due to volume or staffing issues.
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• Responsible for the day to day warehouse functions involving the supervision of workers and coordination of activities concerned with safety of team and facility, ordering, receiving, replenishing, inventorying, order selecting, and shipping materials, supplies, tools, equipment, and parts, in warehouse, or yard.
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• Compares inventories to office records or computes figures from records such as sales orders, production records, or purchase invoices to obtain current inventory.
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• Verifies clerical computations against physical count of stock and adjusts errors in computation or count, or investigates and reports reasons for discrepancies.
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• Prepares reports such as inventory balance, and shortages.
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• Walk, Assess, and Act on defects in assigned departments frequently.
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• Communicate consistently, professionally, and frequently with associates, vendors, and customers.
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• Advise associates on care and preservation of items received, stored, and shipped; methods and use of equipment in handling, storing, maintaining, and shipping stock; and related problems.
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• Ensure effective labor scheduling of all direct reports.
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• Review records for accuracy of information and compliance with established procedures, and to determine adequacy of stock levels.
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• Manage outside contractors and vendors.
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• Direct associates in order to maintain a high level of productivity while maintaining a priority on personal and team safety.
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• Using Inventory and Shipping Warehouse computer systems trace history of items to determine reasons for discrepancies between inventory and stock control records and recommends remedial actions to resolve discrepancies.
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• Determine work procedures, prepares work schedules, and expedites workflow.
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• Operate assigned departments to achieve financial objectives.
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• Practice positive associate relations.
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• Be sensitive to the needs and concerns of associates.
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• Interpret company policies to associates and enforces safety regulations.
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• Issue written and oral instructions.
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• Assigns duties and examines work for exactness, neatness, and conformance to policies and procedures.
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• Studies and standardizes procedures to improve efficiency of subordinates.
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• Follow Company's attendance policy.
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• Follows and Models Harris Teeter’s policies and procedures.
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• Other duties as may be assigned or required.
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• Work flexible schedule.
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• Respond to calls 24 hours a day/seven days a week in emergencies.
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• Minimum of 18 years of age.
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Required Skills

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• Supporting Leadership Through the 5 Es: As a leader, you are expected to model and reinforce our leadership expectations through the 5Es Leadership Framework– serving as both an example and a multiplier of leadership impact across teams and functions.
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• Envision: Craft a bold, strategic vision that aligns with the company’s direction. Communicate clearly and consistently to ensure every team understands the “why” behind the work and feels connected to the bigger picture.
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• Energize: Cultivate a high-energy, resilient environment where passion, recognition, and urgency fuel momentum. Drive engagement across levels by being visible, present, and inspiring in your leadership.
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• Enroll: Build alignment and commitment by involving others early and often. Create clarity around change, communicate transparently, and ensure all stakeholders feel heard, valued, and empowered to act.
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• Enable: Break down barriers, advocate for necessary resources, and build capability across your teams. Champion development, empower decision-making, and foster a culture of continuous learning and ownership.
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• Execute: Deliver results that matter. Turn strategy into action with prevision and agility, ensure accountability, and continuously improve outcomes through clear priorities, strong follow-through, and data-driven decisions.
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Preferred Skills

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• Experience working in distribution center environments with exposure to extreme cold (non-weather) and extreme warmth (weather).
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• Ability to work near moving mechanical parts; outdoor weather conditions and vibration.
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• Ability to work in a noise level that is usually moderate to loud.
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Qualifications

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• Required: High school diploma or general education degree (GED) and one to three years distribution center experience.
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• Preferred: Bachelor's degree (B. A.) from four-year college or university and four to five years of experience; or an Associate’s degree and four to five years related experience and/or training; or equivalent combination of education and experience.
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Work Environment

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• The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.
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• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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• While performing the duties of this job, the associate is frequently exposed to extreme cold (non-weather) and extreme warmth (weather).
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• The associate is occasionally exposed to wet or humid conditions (non-weather); work near moving mechanical parts; outdoor weather conditions and vibration.
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• The noise level in the work environment is usually moderate to loud.
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Physical Demands

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• The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
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