Front Desk Team Lead

Toombs Orthodontics-Prairie Village

Overview

Toombs Orthodontics is seeking a rockstar Front Desk Team Lead for our two Johnson County offices. The ideal candidate will enjoy working with the public and have management experience. be organized, personable, and work well with other staff members to lead our front desk team and ensure that our patient experience runs smoothly.

Benefits

Health, dental, vision, disability, and life insurance
PTO and paid holidays
Traditional and Roth 401(k)
Uniform provided
Bonus opportunities

Schedule

Full-time
Monday through Thursday, 7:30 AM-4:30 PM
Friday, 9:00 AM-2:00 PM

Duties for our Front Desk Team Lead include (but are not limited to)

Supervise and work closely with front desk staff, including coaching the staff on
excellent patient service
Oversee scheduling, check-in/check-out
Assist in insurance verification and billing workflows
Handle patient questions and concerns with professionalism and compassion
Ensure that the daily schedule runs on time by working closely with the orthodontic lead
assistant
Train new team members and support ongoing development
Work closely with doctors, clinical team, treatment coordinators, and the office manager
Assist in covering the front desk when other staff members are on vacation or are out for
illness

What we are looking for

2+ years of front office experience, preferably in a dental or orthodontic office
1+ years of supervisory or management experience
Strong communication and conflict resolution skills
Familiar with practice management software (Dolphin, Dentrix, OrthoTrac, etc.)
Knowledge of insurance benefits is a plus
Dependable, detail-oriented, and calm under pressure

If you meet or exceed the desired skills, we want to speak with you!

INDHRFO03

Apply

Vacancy posted 21 hours ago

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