Customer Support Engineer
Formlabs Inc.
Our primary goal is to give our customers the best tools with an amazing experience. If you are obsessed with digital fabrication and would love to share your passion by empowering our users to innovate and create, we want you on the Form Team. You are: In love with 3D modeling, printing and digital fabrication in general A patient communicator who can explain complex technical issues to any audience Able to develop fun and effective support materials (manuals, tutorials, blog posts etc.) that customers actually enjoy using Able to use cloud-based web platforms (support ticketing etc.) to efficiently track and satisfy customer needs A team player who is ready to put in the extra hours in a rapidly changing environment These skills are a plus: Experience providing technical support for electronics and information systems Video production, photography, or graphic design 3D modeling and digital fabrication Create a job alert for this search Customer Support Engineer • Somerville, MA, United States #J-18808-Ljbffr Formlabs
- ...Our primary goal is to give our customers the best tools with an amazing experience. If you... ...Able to develop fun and effective support materials (manuals, tutorials, blog posts... ...alert for this search Customer Support Engineer • Somerville, MA, United States #J-188...Suggested
- Job TitleProduct Support EngineerJob DescriptionProduct Support EngineerIn this role, you will be responsible for providing Level 3 technical... ...functional management in the BU, local field, and key customers, including R&D. Have a thorough understanding of the worldwide...SuggestedFull timeWork experience placementWork at officeLocal areaImmediate startWorldwideWork visaRelocation package3 days per week
$111.8k - $128.5k
Senior Technical Support EngineerCambridge Mobile Telematics is looking for a collaborative, customer-committed, and creative Senior Technical Support Engineer to help us change the world. CMT has helped protect over 65 million drivers and prevent over 126,000 crashes...SuggestedTemporary workWork experience placementWork from homeWorldwideFlexible hours- A leading digital fabrication company seeks a Customer Support Engineer in Somerville to empower users through innovative support. Candidates should have a passion for 3D modeling and digital fabrication and excellent communication skills to explain technical issues. The...Suggested
$105.4k - $189.6k
...prestigious global brands? Do you enjoy working with customers to solve complex technical problems? Join our prestigious technical support team Our team boasts some of the most... ...highly technical, senior technical support engineer to join our dedicated team. This is an...SuggestedWork experience placementWork at officeLocal areaRemote workWorldwide$130k
We're seeking a Support Engineer to join a small, collaborative team supporting a critical quoting platform. This role combines technical troubleshooting, customer support, and hands-on coding to resolve complex application issues.What You'll DoTroubleshoot and debug issues...- ...administration, mobile device and print management, in-person and phone support, and personal solutions consulting. The role may also involve... ...administration.Required Skills and QualificationsOutstanding customer service skills.Versatility and breadth of technical skills....
- ...Lumafield was founded in 2019 to upgrade manufacturing. We are engineers with deep experience across the product development cycle,... ...environments globally, and is thus building out a customer support team to act as the knowledgeable and professional front line...Full timeWork at officeFlexible hours
- Coretelligent, LLC. in Needham, MA, is seeking an energetic IT Support professional to join our remote and on-site helpdesk. You will... ...to tickets under our SLA. The ideal candidate has 1-2 years in customer-focused IT support, strong Windows and Mac OS experience, familiarity...Remote job
- Technical Support Engineer IICloudZero's Technical Support team is the bridge between our customers and software developers, where the hard problems land after our AI frontline (Fin) deflects the routine. This is a technical problem-solving role first and a customer-facing...
- ...Role: Desktop Support Engineer Location : Cambridge, MA FTE We are seeking a Desktop Support Engineer to provide technical... ...devices, and Microsoft applications while ensuring excellent customer service and minimal downtime. Key Responsibilities:...
- ...Linux Technical Support EngineerWe are growing! Find out why it is so very exciting to... ...opportunities on our Technical Support Engineering Team at ReversingLabs Computer & Network... ...Engineer (TSE) you will support ReversingLabs customers along with other members of the...Work at officeLocal areaRemote workWorldwide
- Network Support Engineer - Boston Ma or Ann Arbor, MI - 90K to 130kHybrid, 2nd Shift: 1:00pm-9:00pm, Monday - FridayCompensation Commensurate... ...for providing pre and post-sales technical support for customers, end users, resellers, and support partners.RESPONSIBILITIES...Permanent employmentRemote workAfternoon shift
$25.48 - $41.68 per hour
...thrive in a dynamic, high-impact environment?Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers Amazon’s seamless operations. We're seeking customer-focused, innovative problem-solvers who excel in a fast-paced, collaborative...Hourly payFull timeTemporary workFor contractorsSeasonal workWorldwideFlexible hours$31.1 - $34.56 per hour
The Help Desk Technician provides desktop and classroom support for all MCPHS technology systems, including peripherals, while maintaining a high level of customer service and satisfaction. Technical Support Provide first-level support to end-users via phone, email, or...Work at officeImmediate startWork visaFlexible hoursShift workWeekend workAfternoon shift$55k - $72k
Inserso is seeking Network Support Technicians to provide support to our DHS customers worldwide. This position provides onsite and remote Tier 2 support that... ...will allow implementation by the architecture and engineering team and COTS products. Must possess experience...Temporary workLocal areaImmediate startRemote workWorldwideNight shift$30 - $35 per hour
Administrative And Technical Systems SupportThis position provides administrative and technical systems support for CRM, application, form, and related business systems within the Radcliffe Institute for Advanced Study. The role focuses on maintaining data quality and continuity...$155.2k - $232.8k
...entire semiconductor value chain helps our customers solve their most difficult yield, device... ...Senior Manager, Technical Product Support is a global leadership role responsible... ...position partners closely with R&D, Sustaining Engineering, Product Management, Manufacturing,...Permanent employmentFull timeRemote work- ...the Seaport. Expect travel up to 25% to customer and reseller sites. Role Overview... ...our Halo gateway, and they own first-line support for the end customer. This role owns everything... ...roles — systems, networking, IT, field engineering or similar — including 2–5 years...Casual workWork at officeRemote workFlexible hoursNight shift
- ...Business (SDVOSB), has been delivering IT, Engineering, and Scientific solutions to the Federal... ...: This role will be to directly support the mission of the 66th Air Base Group (... ...infrastructure in support of 66 ABG/SC and their customers under Core ServicesInstall, configure,...Contract work
- YOUR ROLEThe Executive Officer Support role provides high-quality, in-person IT support for the Boston office, with a particular focus... ...language for non-technical stakeholders and maintain a strong customer experience throughout the support process.YOUR BACKGROUND · Bachelor...Full timeWork at officeLocal areaRelocation package
- ...Job Description The Network Technician will work with a team of network engineers to manage and maintain a converged Gigabit Ethernet network infrastructure supporting 66 ABG/SC and its customers under Core Services. The position installs, configures, maintains, and troubleshoots...Contract workTemporary work
$129k - $171k
...About the RoleAs an NX Cad Admin / Triage support at Anduril, you will be instrumental in... ...NX CAD environment that powers our engineering and manufacturing teams. You will support... ...CAD environment, including templates, customization files, role-based configurations, and default...Full timeWork experience placementImmediate start$36.06 - $40.87 per hour
...Description Job Description Description Onsite Desktop Support Technician provides support to customer’s End Users both in person, over the phone, and... ...needed. Work on tickets escalated by the level 1 engineers Create ticket and return calls to customer by the...Hourly payLocal areaRemote workHome office1 day per week- ...Job Description Job Description Job Title: IT Support Engineer Location-Type: Hybrid (Somerville, MA – 3 Days Onsite) Start Date Is: ASAP Duration: 4–6 Month Contract Compensation Range: Based on Experience, W2 Entry Level: $22/hr - $27/hr 2 Years Bach...Contract workImmediate startShift work
- ...Security Clearance. Key responsibilities include managing network infrastructure, ensuring compliance, and providing exceptional customer support. Candidates should possess an associate degree in IT or a related field and be prepared for emergency operations as needed....
- Kentro is seeking a Customer Service Engineer to provide on-site and remote support for VA End Point and Operations Monitoring. The role involves diagnosing issues, guiding customers through solutions, and performing routine system administration tasks. Location is on-site...Remote work
$54k - $80k
...Posting Type Remote/Hybrid Job Overview The Technical Support Specialist provides technical support to a mix of technical and non-technical customers by diagnosing, troubleshooting, repairing and debugging complex software and/or networked systems. You will have frequent...Contract workRemote workMonday to FridayFlexible hoursShift workWeekend workDay shiftAfternoon shiftEarly shift$30 per hour
...-5pm The IT Help Desk Technician will provide Level 1-2 support to customer's end-users. This position will provide customer-friendly assistance... ...in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place...Contract work- ...looking for an IT Service Desk Specialist to provide technical support in an efficient and accurate manner. You will be considered the... ...streamlined service delivery. Experience Excellent customer relationship skills Ability to work on multiple priorities and...Work at officeRemote work
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