Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Global Customer Insights Lead | VoC & Segmentation

Fluence

Fluence is seeking a Senior Manager, Customer Insights to lead the global Voice of the Customer program and customer segmentation. You will shape how client feedback informs product roadmaps, GTM strategies, and commercial operations across markets. You will own end-to-end VoC governance, collaborate with Growth, Marketing, and product teams, and deliver executive dashboards to drive pipeline growth and customer satisfaction. Onsite four days a week in the Arlington area. #J-18808-Ljbffr Fluence

Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Global Customer Insights Lead | VoC & Segmentation in Arlington, VA vacancy
  •  ...(Nasdaq: FLNC) is a global market leader delivering...  ...:Senior Manager, Customer InsightsRole...  ...Senior Manager, Customer Insights, you will play a pivotal...  ...of the Customer (VoC) program and customer segmentation framework, ensuring...  ...Customer (VoC) Program: Lead the end-to-end... 
    Suggested
    Full time
    Work at office
    Visa sponsorship
    Work visa

    Fluence Energy

    Arlington, VA
    2 days ago
  • $95.6k - $117.1k

     ...involves:We are seeking a customer-obsessed Manager, Customer...  ...Experience and Engagement to lead voice of customer (VOC) research and analytics that...  ...structured, actionable insights. The role blends traditional...  ...and affiliates, is a leading global provider of real estate and... 
    Suggested
    Full time
    Work experience placement
    Local area
    Flexible hours
    Shift work

    Jones Lang LaSalle

    Arlington, VA
    1 day ago
  • $119k - $160k

     ...Description Director, Client Insights / 17 Let’s be unstoppable together! Circana is a leading provider of technology, AI, and...  ...work and personal lives. We’re a global company dedicated to fostering...  ...who combine strategic insight, customer‑centricity, and executional excellence... 
    Suggested
    Full time
    Local area
    Flexible hours
    2 days per week
    3 days per week

    Circana

    Arlington, VA
    2 days ago
  • $161k - $299k

     ...PositionThis role is a valuable part of our Customer Segment Strategy team, which is committed to...  ...Strategy - Health Systems, you will lead the development of access and contracting...  ....Synthesize contract performance insights across key customers to share scalable... 
    Suggested
    Full time
    Contract work
    Work experience placement
    Local area
    Remote work
    Relocation package

    Genentech

    Washington DC
    1 day ago
  • Circana, a leading analytics and data solutions provider, seeks a Director of Client Insights to advocate for clients and advance solutions using Circana data including store data, purchase behavior, and surveys. You will drive growth, manage end-to-end sales, and collaborate... 
    Suggested

    Circana

    Arlington, VA
    3 days ago
  • A leading analytics firm is seeking an experienced Business Analysis - Customer Voice Lead to drive key business themes via customer feedback. This role involves synthesizing customer input into actionable insights and collaborating with marketing and product teams. The... 
    Full time

    Teleion

    Washington DC
    1 day ago
  • $19.23 - $43.26 per hour

     ...provides IP services in over 228 markets globally. Since its inception, Cogent has...  ...competitive prices. Cogent also offers superior customer support by virtue of its end-to-end...  ...global sales territory and target market segments of IP Transit, Content creators/hosters,... 
    Hourly pay
    Temporary work
    Work at office

    Cogent Communications

    Mc Lean, VA
    6 days ago
  •  ...seeking a Sr. Business Analyst for the Global Payment Network in McLean, VA. You will...  ...drive improvements in profitability and customer experience. You will model analytics for...  ...and pricing strategies, support marketing insights, assess credit risk drivers, and develop... 

    Capital One National Association

    Mc Lean, VA
    3 days ago
  • $100k - $200k

     ...world-class talent. As our team expands globally, the Benefits group ensures our employees...  ...proactive, execution-oriented Global Benefits Lead to scale our U.S. and international...  ...trends, and vendor reporting to deliver insights, while leading critical execution cycles... 
    Work experience placement
    Local area
    Flexible hours

    Appian Corporation

    Mc Lean, VA
    4 days ago
  • $77.6k - $176k

     ...0243909 People Analytics & Insights Specialist, Senior Job Number...  ...and talent priorities by leading complex analyses that translate...  ...testing, cohort analysis, segmentation, and regression or driver analysis...  ...person at a Booz Allen or customer facility. Hybrid: If this... 
    Full time
    Contract work
    Part time
    Work at office
    Local area
    Remote work

    Booz Allen Hamilton

    Mc Lean, VA
    5 days ago
  •  ...to provide design support across interventions, survivor-centered approaches, and global evidence to strengthen impact. You will translate insights into briefs for senior leadership, lead rapid prototyping cycles, and design workshops for field teams, enabling scalable,... 

    International Justice Mission

    Arlington, VA
    3 days ago
  •  ...Incorporated in McLean, VA seeks a Senior Manager Global Workforce & Organizational Effectiveness Intelligence (Finance) to lead enterprise workforce analytics and executive...  ...to translate business questions into actionable insights. #J-18808-Ljbffr Mars Incorporated in

    Mars Incorporated in

    Mc Lean, VA
    5 days ago
  •  ...operating models, unlock data-driven insights, and deliver measurable...  ...selling and delivering complex global finance transformations...  ...strategic client pursuits and lead a complex delivery at rapid pace...  ...select Marketplace solutions, custom extensions, and third-party tools... 
    Contract work
    Work experience placement
    Live in
    Work at office
    Local area

    Accenture

    Arlington, VA
    6 days ago
  • Role SummaryThe Director, Customer & Communities Insights, leads Marriott International’s agile customer research capability, helping business partners...  ...International’s agile customer research capability, including a global member insight community and other fast-turn research... 
    Full time
    Work at office
    Remote work
    Flexible hours

    Marriott International

    Bethesda, MD
    3 days ago
  • $130.69k - $222.17k

     ...Manager, Recruitment Marketing to lead high-impact talent attraction...  ...guidance and performance insights.Translate hiring challenges...  ...employer branding, audience segmentation, and candidate journey design...  ...experience.Working at ICFICF is a global advisory and technology... 
    Full time
    Contract work
    Work experience placement
    Live in
    Work at office
    Remote work

    ICF

    Washington DC
    3 days ago
  •  ...house. About The Role We’re looking for our first dedicated Customer Success Lead to own the customer experience from Closed Won through...  ...problems and translating customer feedback into clear, actionable insights. Who You’ll Work With: Our provisioning function will own... 
    Work at office
    Flexible hours

    Zip Security

    Washington DC
    4 days ago
  • $130k - $170k

     ...successfully scaled to thousands of customers and exited $1B+ public...  ...backed by some of the world’s leading VCs (Andreessen Horowitz, NEA...  ...-velocity SMB/MM customer segments and/or healthcare environments...  ...operating rhythms. Use customer insights and performance data to... 
    Full time
    Work experience placement
    Work at office
    Work from home

    nitra

    Washington DC
    6 days ago
  •  ...how work gets done. Role Summary: The Global Account Manager (GAM) at Snowflake is...  ...partnership with T-Mobile, one of the world's leading telecommunications companies. This role...  ...AI initiatives, operational efficiency, customer experience transformation, and data-driven... 
    Full time

    Snowflake

    Washington DC
    13 days ago
  • $75k - $90k

     ...will be responsible for providing valuable insights and actionable recommendations based on...  ...new business opportunities and market segments Prepare and deliver presentations and...  ...working with and selling to large, complex global organizations ~ Self-starter with the... 
    Full time
    Work at office

    Gameloft

    Washington DC
    more than 2 months ago
  •  ...Institute of Architects, as part of the global community, is building a culture...  ...driving outreach to the segments that matter most. The Senior Director leads high impact programs directly, including...  ...Translate data into actionable insights that improve targeting, messaging... 
    Full time
    Local area
    Remote work
    Flexible hours

    The American Institute of Architects

    Washington DC
    24 days ago
  •  ...through tailored solutions based on industry leading practices. ProSidian services focus on...  ...the talents of nearly 190 professionals globally to complete a wide variety of...  ...initiativesBusiness Acumen - understanding and insight into how organizations perform, including... 
    Full time
    Contract work
    Temporary work
    For contractors
    Work at office
    Flexible hours

    Prosidian Consultng

    Washington DC
    3 days ago
  • $151.5k - $252.5k

     ...and emerging technologies with industry insights to help clients bring clarity from complexity...  ...to value creation. Work You’ll Do As a Lead Analytics and Insights Engineer II you...  ...process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@... 
    Local area

    Deloitte

    Rosslyn, VA
    4 days ago
  • $98.4k - $147.6k

     ...of GE Healthcare, is a leading supplier of diagnostic...  ...to provide deep insight that enables clinicians...  ...solutions that support customers and drive clinical adoption...  ...compliance for segment opportunitiesDeliver solutions...  ...is the number one global supplier of contrast media... 
    Contract work
    Private practice
    Live in
    Work at office
    Worldwide
    Visa sponsorship
    Work visa
    Relocation package
    Night shift

    GE Healthcare

    Washington DC
    1 day ago
  •  ...problems, stay close to our customers, and grow together. You will...  ...matters.Job SummaryYour CareerThe Global Account Manager is a...  ...growth. You’re responsible for leading and driving sales engagements...  ...compelling value proposition with insights into value for that specific... 
    Full time
    Remote work
    Visa sponsorship
    Work visa

    Palo Alto Networks

    Reston, VA
    1 day ago
  •  ...confidence in the underlying insights and predictions. But...  ...QxBranch is seeking Customer Account Manager to...  .... You will manage key global accounts in the industry...  ...global team at the leading edge of technology....  ...and potential customer segments to develop sales plans... 
    Full time

    QxBranch

    Washington DC
    more than 2 months ago
  •  ...Description CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential...  ...all people to discover properties, insights and connections that improve their...  ...truly unique and valuable offerings to our customers. We’ve continually refined, transformed... 
    Work at office
    Worldwide
    Monday to Friday

    Matterport

    Arlington, VA
    6 days ago
  • Appian is seeking a Senior Director of Customer Advocacy to lead and expand our global customer advocacy function from its McLean, Virginia headquarters. This senior role requires a world-class storyteller and relationship builder to transform customer successes into compelling... 

    Appian

    Arlington, VA
    4 days ago
  • JOB SUMMARYThe Global Luxury Account Director is a Luxury Group specialist...  ...and corporate end-user customers. The Account Director...  ...key influencers in this luxury segment preferred.· Previous experience...  ...and attend relevant, industry-leading events that allow for an exchange... 
    Full time
    Work at office
    Remote work
    Flexible hours

    Marriott International

    Bethesda, MD
    3 days ago
  • $142.8k - $193.2k

     ...necessary to help further establish Amazon as a leading cloud platform provider?You will work...  ..., with technical personnel, and with customer account teams. Successful PAM's think strategically...  ...key sales opportunities, and work with a global team of Partner Managers to manage a... 
    Contract work
    Worldwide
    Flexible hours

    AmazonWebServices

    Arlington, VA
    3 days ago
  • $65k - $75k

     ...portfolio of Small Business customer accounts, with a...  ...within the Small Business segment, defined as customers...  .... ~ Experience leading renewal conversations,...  ...positive change, joining a global community on a mission...  ...with the technology, insights and connections they... 
    Contract work
    Work at office
    Local area
    Visa sponsorship
    Flexible hours

    Diligent

    Washington DC
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Global Customer Insights Lead | VoC & Segmentation. Be the first to apply!