Health & Benefits - Compliance Investigator (Remote)

Job Summary & Responsibilities The Compliance Investigator reports to the Fraud Investigations Manager in the Compliance and Risk Management Department. This role investigates potential fraudulent transactions and suspicious activity, maintains investigation logs, prepares incident summaries for stakeholders, and serves as a strategic partner to various departments regarding fraud risk and policy recommendations. Assist in intake, triage, assignment, and tracking of potential incidents. Perform complete and accurate investigations of reported incidents, including account history and transaction review, initiating mitigation and containment actions, and providing reports to stakeholders. Collaborate with the Fraud Investigations Manager to conduct periodic fraud risk analyses. Identify gaps or potential threat vectors and recommend actionable changes to implement best practices, fraud prevention tools, and secure process design. Document all investigative activities and prepare written reports of findings and recommendations. Maintain records, databases, logs, and related documentation of fraudulent activity. Promote a culture of fraud awareness, prevention-first mentality, and personal accountability across all levels of the enterprise. Other duties as assigned. Typical schedule: 8 a.m. CT to 5 p.m. CT / 9 a.m. ET to 6 p.m. ET. Preferred Qualifications 3–5 years of experience in the financial industry and/or fraud investigations and prevention. Bachelor’s Degree in Business, Finance, or a related field. Skills & Abilities Working knowledge of fraud‑related laws, regulations, and industry standards (Reg E, GLBA, card network rules, internal policies). Ability to conduct structured fraud investigations using established procedures and investigative methodologies. Experience reviewing transactions, account activity, and supporting documentation to identify suspicious or fraudulent behavior. Skill in analyzing complex fact patterns and synthesizing findings into clear conclusions. Ability to distinguish between fraud, errors, disputes, and policy violations. Proficiency in identifying indicators of identity theft, account takeover, payment fraud and related schemes. Prior work experience in a fraud role within the financial services industry. Proactive, analytical, and able to solve problems and propose resolutions. Operate efficiently with a high degree of accuracy. Proficiency with Microsoft products including Teams, Excel, Word (including mail merge), and Outlook. Possess excellent verbal and written communication skills. Proven ability to prioritize, multi‑task, and complete tasks within specified timelines. Detail‑oriented, organized and dependable. Willingness and ability to quickly learn and understand processes and regulatory requirements of the firm’s various lines of business. Excellent analytical and critical thinking skills. High ethical standards. Team player, able to work well with different personalities. Other Requirements Infrequent travel – ability to provide personal transportation from time to time. Occasional lifting up to 25 pounds. Prolonged periods of sitting at a desk and working on a computer. Pay Range $76,000–$85,000 per year. Compensation & Benefits The compensation for this position may vary based on location, skills, and experience, and may include incentive and bonus opportunities. Benefits include healthcare, 401(k) savings plan, company holidays, paid time off, parental leave, and an employee assistance program. #J-18808-Ljbffr Inspira Financial