Senior PACS Imaging Technician

Reporting to the Manager, Enterprise PACS Administrator, this individual is expected to provide exemplary technical support to internal and external customers by performing a wide variety of tasks utilizing digital and Picture Archive Communication Systems (PACS) technology and all associated applications. This person will assist in full management and support of all radiology electroninc systems, including but not limited to PACS, PowerScribe; the PowerConnect and Stratus software suites, View Point, Vitrea, Syngo.via, Radimetrics, and Viz.AI. This person is expected to facilitate the training of onboarding radiologists; as well as technologists, referring physicians and other clinical users. This person will be responsible for participating in the implementation of additions and changes within the organization and radiology associated applications, including software and hardware. This person will act as a liaison among the Radiology and Information Systems departments.

PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women's health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation's top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.

Required Skills

• Strong written and verbal communication skills
• Demonstrated interpersonal skills
• Ability to establish and maintain effective working relationships with physicians, nursing and ancillary departments
• Problem solving to identify and resolve problems in a timely manner; and oral and written skills
• Ability to demonstrate accuracy and thoroughness and exhibit sound and accurate judgment
• Uses time efficiently, reacts well under pressure, treats others with respect and consideration regardless of their status or position
• Working knowledge of the radiology department and related equipment
• Proficient in the Microsoft suite of software
• Communication skills to effectively train and guide staff within the department
• Understands system development and displays organizational skills
• With consideration to age, employee utilizes the approved process to resolve biophysical, psychological, educational, and environment needs of all persons when administering care

Required Experience

Required:

• 5 years experience in the management and support of healthcare information systems

Preferred:

• Experience with radiology-specific health information systems
• Experience with cloud-based archive applications and entailed processes