Server Assistant

Job 127808 - Server Assistant
Rosemont, IL

Server-Assistants are the lifeblood of our service team.

A server-assistant backs up their servers and addresses any gaps in service ensuring that every guest at prasino enjoys a truly exceptional experience.

This is a crucial role as it greatly impacts the efficiency and quality of service. The Server-Assistant must be impeccably well groomed. They must be professional and have a high sense of self esteem. They must be motivated and enjoy working with people of all types. They must have great patience, good communication skills and great work ethic.

prasino is a rapidly expanding family of restaurants. Our food, wine and spirits are predominantly sourced from local and artisanal producers committed to operating through sustainable methods of production. The interiors of our restaurant showcase eco-chic design.

We offer a supportive learning culture committed to assisting our staff continuously expand their professional knowledge and sharpen their expertise. Server-Assistant is an entry level position with much upward potential.

Functions

• Ensures that the dining room, lobby and service areas are clean, stocked and visually appealing at all times.
• Maintains thorough familiarity with all standard of proper service etiquette and adheres to these standards.
• Provides water service after guests have been seated, and replenishes throughout service.
• Assists servers with general service; supporting the removal of completed courses from the table.
• Proactively approaches and acknowledges all guests in a friendly, warm and welcoming manner.
• Clears and resets dirty tables as quickly and quietly as possible after guests leave.
• Works together with other server assistants to ensure optimum efficiency.
• Attends all scheduled staff meetings and supplemental training sessions.
• Contributes to a positive work atmosphere by acting and communicating in a manner that enables positive cooperation with guests, vendors, co-workers, and management.
• Performs any other duties as assigned by the Restaurant Manager and/or the Assistant Restaurant Manager.
• Knows table and position numbers, and be able to fulfill role as food runner as dictated by the schedule.
• Demonstrates the effective and conscientious use of materials and effective and efficient use of time.

Qualifications

• A solid work ethic and dedication to getting the job done right every time.
• A motivated self starter capable of taking the initiative to identify and undertake projects during slow periods.
• The ability to collaborate and contribute to a diverse service team.
• The capacity to handle multiple priorities and tasks while under pressure.

Physical Demands

• Ability to stand for long periods of time (which may include an entire shift).
• Ability to lift moderate weights and remain on feet for prolonged period of time.
• Ability to work outdoors in inclement weather when necessary. Ability to carry loaded trays on slippery surfaces.
• Ability to handle hot plates and equipment.

Education/Training

• Previous food and beverage experience preferred.
• High School diploma or GED.

Hospitality is a 24/7 industry therefore, candidates should be able to work weekends and holidays as needed.