Case Coordinator

Job Title

Be the Connection Between Cases, Courts & Community.

Job Description

CLASSIFICATION SUMMARY

Performs office and administrative work of moderate difficulty in accordance with Family Services of the Conciliation Court (FSCC) policies and procedures, as well as State, Local, and Federal Laws, regulations, and Family Court Rules.

HIRING SALARY RANGE

The Superior Court in Pinal County values your experience. We review every candidate for a salary offer that is both equitable and applicable to the position range. Based upon your direct experience and background, a salary offer will likely be presented to you within our starting minimum to midpoint of range ($43,790 - $49,264).

WHY US?

Pinal County and the Superior Court offer amazing benefits. Who knew there was a workplace that wants to see your wellbeing by providing you with a Sabbatical starting at 5 years of service? Plus paid vacation, sick, and holidays? And benefit plans that include things like hospital coverage, pharmacy, medical, vision, dental... and more! We strive to work hard and reward hard work with our perks and balance.

Typical Classification Essential Duties

JOB FUNCTIONS

• Conducts electronic legal research and reviews documents to locate cases that may be eligible for FSCC services, reviews a wide variety of case types including: Family, Juvenile Dependency, Guardianship, Criminal, and Civil and informs court personnel, including judges, if there are concerns related to the legal matter.
• Prepares and uploads Minute Entries; writes legal correspondence; schedules hearings on court calendars and coordinates all services for FSCC staff; updates and maintains shared matrix calendar for use by FSCC Staff, Clerk of Superior Court Staff, Judicial Assistants, Judges, and other court personnel as needed; ensures correct data entry.
• Reviews case files to ensure adherence to and compliance with Arizona Revised Statutes and Family Court Procedural Rules.
• Compiles forms and other necessary documents to open files based on service type and provides information to assigned FSCC mediator/evaluator/counselor.
• Performs detailed background checks using complex databases including: DCS searches, Public Access, Spillman, and any other information that may be relevant to a particular case at the request of the Court.
• Monitors and takes appropriate action with all in-coming mail to FSCC, including postal mail, faxed communication, and emails; assures that the facility and equipment are maintained, submits work orders as necessary; may provide back up to other administrative staff.
• Scans documents and ensures that files are properly maintained.
• Coordinates and provides information to litigants via: phone calls, emails, and in-person meetings; provides procedural information, assists clients with understanding and completing various forms and applications, answers questions and makes referrals to appropriate agencies when necessary.
• Assists Judicial Assistants and other court personnel as needed with inquiries about FSCC services and Family Court matters.
• Provides executive-level administrative support to FSCC leadership, including assisting with scheduling, document preparation, meeting coordination, and tracking departmental deadlines and deliverables.
• Prepares correspondence, statistical data and activity reports including monthly and quarterly status reports.
• Assists in community outreach and engagement efforts by representing FSCC to community stakeholders including nonprofit organizations, government agencies, and elected officials; supports initiative that promotes awareness of FSCC programs and services.
• Exhibits a service orientation toward customers and maintains productive working relationships.
• Performs other related duties as assigned.

Minimum Requirements To Perform Work

MINIMUM QUALIFICATIONS

• Associates' degree in Business Administration, Social Services, Behavioral Health, Paralegal, or a related field; AND
• Two years of experience in administrative or office support in a behavioral health or social services environment, customer service, or related field. OR
• Any equivalent combination of training and experience that provides the required knowledge, skills and abilities is qualifying.
• newly established Arizona Residents must have one
• Certification as a Notary Public required within 90 days of hire.
• Fingerprint Clearance Card required within 90 days of hire.

Knowledge, Skills, and Abilities

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of State and Federal laws, regulations and statutes governing domestic relations and family cases.
• Knowledge of Microsoft Office applications, including, Outlook, Excel, and Access.
• Knowledge of principles of records management.
• Communicate clearly, concisely, and professionally using excellent verbal and written skills.
• Maintain the integrity, professionalism, values, and goals of the Conciliation Court by assuring that all rules and regulations are followed, and that accountability and public trust are preserved.
• Maintain absolute confidentiality of work-related issues, consumer records, and restricted County information.
• Establish and maintain effective working relationships with team members, outside agencies, the courts, and the public.
• Work with diverse populations and interact professionally and effectively, work independently and as a team member.
• Maintain and safely operate a variety of office equipment including personal computer, multi-line phones, fax, copier, scanner.

PHYSICAL REQUIREMENTS

Independent body mobility to stand, walk, bend, and sit for prolonged periods of time and/or drive a vehicle. Manual dexterity to reach, and grasp; manual dexterity to hand write or use computer keyboard; vision sufficient to see and read; hear and speak to communicate with customers in person and over the phone; lifting, unloading, pushing and carrying small files/objects to and from various locations throughout the County.

WORKING CONDITIONS

Office setting. Will be required to work with clientele that may be resistant, antagonistic, and/or hostile. Will be required to drive throughout the County.

NOTICE TO APPLICANTS

At Pinal County, we value professionalism and treating others with respect. If these values are not demonstrated throughout the application and interview process, we reserve the right to remove your candidacy from consideration and may impact your future Pinal County applications.

Working for the Judicial Branch in a non-safety sensitive position, you are required to submit to reference checks, and a criminal background with fingerprints and driving history.

Every qualified candidate eligible to work in the United States is welcome to apply.

However, Pinal County cannot currently offer visa sponsorship or STEM OPT.

We appreciate your interest in our employment opportunities.