Customer Service Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
With 33 years of experience as a State Farm agent, I’ve built an office culture centered around teamwork and a true work-family environment. We don’t just offer jobs—we provide careers with growth, training, and mentorship to help our team members succeed.

We believe in making every day enjoyable, incorporating fun office promotions, activities, lunches, and events to keep our workplace engaging. My goal is to create a happy, friendly atmosphere where team members feel valued, empowered, and supported in both their professional and financial growth.

If you’re looking for an opportunity to build a rewarding career in a positive, collaborative environment, we’d love to have you on our team!

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

REQUIREMENTS:

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment
• Bilingual Spanish preferred.

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.