Program Director - CSC Cancer East Tennessee

Program DirectorStatus: Full-Time/Exempt – not eligible for overtimeWork Schedule: Rachael Young Center open 9:00 – 5:00 PM Monday – Friday. This position requires the ability to maintain a varied work schedule including 1-2 evenings per week and occasional weekend hours.Reports to: Executive Director Supervises: Clinical Facilitators, Adjunct Instructors, Professional Interns, and VolunteersAbout Cancer Support Community:Cancer Support Community East Tennessee, Inc. (CSCET) is a 36-year-old nonprofit dedicated to uplifting and strengthening people impacted by cancer. CSCET provides a comprehensive range of professional services including support groups, individual support sessions, educational workshops, wellness classes, art and music, all free of charge, to individuals affected by cancer and their loved ones. We aim to provide a supportive community where people impacted by cancer can receive the support they need to live well with the challenges of a cancer diagnosis.The Program Director (PD) provides leadership, administration, and oversight of all clinical and community member-focused programs at Cancer Support Community East Tennessee. Responsibilities include program development and evaluation; supervision of clinical facilitators, adjunct instructors, and interns; direct clinical services; budget management; statistical reporting; community engagement; and collaboration with healthcare, academic, and community partners. The Program Director embodies the highest professional standards and ensures compliance with CSCET standards and policies while fostering a compassionate, supportive environment for members, staff, and volunteers.Key Responsibilities:Program Administration:Collaborate with staff, volunteers, and participants to ensure that programs are executed with high standards of care, professionalism, and compassionDevelop, implement, and evaluate all programs and services ensuring that they are comprehensive, impactful, relevant, and responsive to the needs of participantsEnsure all programs comply with CSC national standards, policies, and proceduresDevelop and manage the annual program budgetManage program calendars, materials, and resourcesFacilitate educational workshops and other special programs and coordinate clinical staff coverage as neededOversee collection and reporting of program statistics and outcomesMaintain confidential member records and program documentationAsses program outcomes, annual member satisfaction, and participation trends to plan for program adaptationParticipate in strategic planning and organizational initiativesDirect Clinical Services:Utilize clinical skills to facilitate and guide individual short-term one-on-one counseling, new participant orientations, group support, and virtual supportFacilitate no more than two weekly and two monthly support groupsProvide crisis intervention and short-term counseling to members in distress as neededEnsure continuity of group facilitation through appropriate coverage and supervisionStay current on best practices in psychosocial oncology practice and researchStaff Management:Recruit, hire, train, support, and evaluate clinical staff, presenters, adjunct instructors, interns, and volunteersBe available during office hours to respond to program questions and opportunities from members, staff, board, phone or walk-in inquiries, outside agencies, etc.Provide weekly clinical consultation for program staff and internsConduct written annual performance evaluations for program staff and support professional developmentCommunity Engagement:Serve as program staff liaison to Board of Directors securing participants to share their experience at each Board Meeting and leading the Board Program CommitteeCultivate and develop partnerships with referral partners, healthcare providers, academic institutions, and community organizationsRepresent CSCET through presentations, at professional meetings, community events, regularly on monthly peer-group conference calls and at the CSC Annual Leadership ConferenceCollaborate with communications and engagement staff to promote programs and servicesSupport grant writing, reporting, and fundraising activities as neededEvaluate opportunities for program growth and impact in East TennesseeQualifications:Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), Licensed Marriage & Family Therapist (LMFT), or Clinical Psychologist (PhD) licensed in TennesseeMinimum three years of post-licensure clinical experienceStrong clinical skills and experience facilitating support groups and working with individuals affected by chronic or life-threatening illnessMinimum two years' supervisory or management experienceDemonstrated planning, organizing, scheduling, reporting, and innovative program developmentExcellent interpersonal, written, verbal, and public speaking skillsProficiency in Microsoft Office and database systemsAbility to work independently with minimal supervision and manage multiple prioritiesEnthusiasm for teamwork, community collaboration, and CSCET's missionCompensation and Benefits:Competitive salary, commensurate with experience, starting at $80,000.Benefits include health insurance, life insurance, retirement plan, holidays and paid time off.Interested candidates should email a resume, cover letter and at least 3 references to Jennifer Harrell at View email address on click.appcast.io.