Cemetery Operations Manager

Cemetery Operations Manager

Coordinates all operations and maintenance of cemetery grounds, ensuring the respectful and efficient management of burial services. Coordinates staff, maintains records, manages budgets, and ensures compliance with regulations while providing excellent customer service to families.

Job Responsibilities

• Coordinate cemetery maintenance staffing schedules market-wide by leveraging resources and equipment
• Work closely with location management team to include, Interment scheduling, Overall maintenance, Location land care, Remediation and turf management optimization
• Manage cemetery equipment fixed asset repair and maintenance schedule and Special projects
• Work closely with Cemetery admin on month-end close processes
• Develop and manage the annual cemetery development budget
• Develop and manage annual cemetery construction budget
• Assist Houston MSC with on-site management of cemetery development projects
• Manage cemetery price books
• Assist in developing and monitoring action plans for underperforming cemeteries.
• Work on Special Projects such as remediation, cost of merchandise reduction, marker storage, etc.
• Conduct Interment Verification Training in accordance with Company Standards
• Manage and train Vantage vault program
• Assist in any cemetery-related pilot or company initiative.
• This is not intended to be an all-inclusive list of the essential functions or duties related to this job

Minimum Requirements

Education

• Required
• Bachelor's Degree in Business preferred

Certification/License

Experience

• Required
• (10) years Cemetery Management experience

Knowledge, Skills and Abilities

• Identifies cost savings and revenue opportunities
• Balances time, resources, and quality requirements to achieve business goals
• Encourages and generates new ways to look at processes and problems
• Generates and champions new ideas and initiatives
• Drives the achievement of agreed-upon results
• Sets high standards of performance for self and others
• Actively supports change initiatives
• Coaches staff to adapt to multiple demands, shifting priorities, and rapid change
• Shows consistency among principles, values, ethical standards, and personal behavior
• Is trusted by subordinates and peers to keep one's word and follow through on commitments
• Communicates effectively
• Conveys information clearly and concisely in written and spoken communication
• Listens effectively and provides frequent feedback
• Makes effective and motivating presentations
• Creates an environment in which team members share information openly and honestly
• Utilizes optimal level of collaboration with team members to achieve business goals
• Shares credit with others for their contributions
• Celebrates team successes
• Relates well to people with diverse backgrounds and perspectives
• Maintains composure and constructive relationships even under difficult circumstances

Work Environment

• Work indoors during all seasons and weather conditions
• Limited amount of local and/or multiple location traveling required
• Comply with Field dress code policy

Work Postures

• Sitting continuously for many hours per day, up to 6 hours per day
• Climbing stairs to access buildings frequently

Physical Demands

• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

Work Hours

• Working beyond "standard" hours as the need arises