Customer Relations Representative - State Farm Agent Team Member

divh2Responsive Recruiter/h2pBenefits:/pulliBonus based on performance/liliCompetitive salary/liliOpportunity for advancement/liliPaid time off/liliTraining development/li/ulpAbout Our Agency:/ppI opened my agency in 2021, and weve grown into a team of six who are focused on helping people protect what matters most. From the beginning, my goal has been to build an office thats energetic, supportive, and career-focused, where team members can grow while making a real impact in our community. I graduated from the University of Central Florida with a business degree in 2011, and it was during my time there that I developed a deep appreciation for State Farm through an internship. That experience led me to join State Farm full time after graduation, and over the past 14+ years, Ive had the privilege of helping many satisfied customers. My wife, Trenna, works alongside me as our office manager, and together were committed to making sure our neighbors are properly protected. Outside of the office, I enjoy volunteering in the community, playing guitar, skateboarding, and relaxing at the beach. We also share a big love for animalsour home is filled with rescued pets, and when you visit the office, youll meet our fish collection as well as Legend and Epic, our spunky standard poodles with their signature mohawks. Our team culture is fun, energetic, and focused on long-term career growth. Were looking for someone who is dedicated, positive, and motivated by helping others. If youre career-focused, enjoy working in a supportive environment, and want to be part of a team that truly cares about people, this could be a great place for you to grow./ppRole Description:/ppAs a Customer Relations Representative - State Farm Agent Team Member with Andrew Engelmann - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates./ppResponsibilities:/pulliManage customer inquiries and resolve issues./liliMaintain customer records and update information as needed./liliAssist with customer retention strategies./liliCoordinate with other departments to ensure customer satisfaction./li/ulpQualifications:/pulliCommunication and problem-solving skills./liliExperience in customer service preferred./liliAbility to handle high-stress situations calmly./li/ulpCompensation: $40,000.00 - $90,000.00 per year/ppMy teams mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Cocoa, FL and help customers with their insurance and financial services needs, including:/pulliAuto insurance/liliHome insurance/liliLife insurance/liliRetirement planning/li/ulpState Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees./p/div