Distribution Center Supervisor

What you will do: You will lead 1st shift inbound operations (receiving, put-away/stocking, cycle counting, and crating) with a Lean mindset. Drives standard work, visual controls, and rapid problem solving to achieve safety, quality, inventory and on-time delivery (OTD) KPIs. Manages a team of colleagues and partners cross-functionally, and promotes a data-driven, continuous improvement culture. Key Responsibilities Daily Management & Standard Work Conduct gemba walks, daily huddles, and enforce standard work; maintain visual controls and tier boards; monitor plan vs. actuals and take real-time corrective actions. Inbound Receiving, Put-away & Crating Ensure safe, accurate receipts against POs; proper inspection, labeling, batching, and dock-to-stock transfer; implement efficient put-away/slotting (FIFO); oversee crating operations and packaging requirements. Lean Process Improvement & Problem Solving Lead root-cause analysis (5 Whys, fishbone), PDCA cycles, and Kaizen events; remove bottlenecks, shorten dock-to-stock times, reduce damages, and standardize processes. Inventory Control & Cycle Counting Own cycle-count program; schedule counts, investigate discrepancies, implement corrective actions; maintain ERP/WMS accuracy and documentation. Safety, Quality & Compliance Enforce 5S, PPE, forklift safety; lead safety briefings/audits; ensure OSHA compliance and customer-specific quality standards. Colleague Leadership & Development Hire, onboard, train, coach, and develop receiving clerks, stockers, cycle counters, and crating specialists; staff to workload; manage attendance and performance; conduct reviews. Data, Reporting & Accountability Monitor and achieve established KPIs; produce concise reports; drive continuous improvement; train teams on changes as needed. Cross-Functional Collaboration Partner with Procurement, Quality, Shipping, and Production to resolve issues, implement process changes, and ensure proper training. Supervisory Responsibilities Direct supervision of Receiving, Stocking, Cycle Counting, and Crating teams. Oversee safety, performance management, coaching, scheduling; coordinate payroll costs/headcount planning with the Distribution Manager. Requirements Education: Associate/Bachelor’s in Supply Chain, Logistics, Operations Management, or related field preferred. In the absence of a 2-year degree in an appropriate field of study, formal certification a total of eight (8) to ten (10) years of related experience is required. Experience: 3–5 years in distribution operations with progressive responsibility; prior supervisory/leadership experience strongly preferred. Technical: Proficiency with WMS/ERP systems (e.g., SAP, Oracle, Manhattan, SAP EWM) and basic data analysis; MS Office (Excel/Outlook/Word). Certifications: 49 CFR, IATA & IMDG. (You are required to obtain this certification within the first 90 days if you do not already have it.) Skills & Competencies Lean Problem Solving: Root-cause analysis, PDCA, sustainable countermeasures. Leadership & Coaching: Talent development, performance management, mentorship. Planning & Organization: Workload planning, resource allocation, prioritization. Analytical Thinking: Data-driven decisions and data integrity. Communication: Clear, concise cross-functional collaboration; training and change management. Safety & Quality Mindset: Commitment to safe operations and high-quality standards. Adaptability: Thrives in a fast-paced, evolving distribution environment. Technology & Tools WMS/ERP, barcode/RFID scanning, inventory management software Excel and reporting dashboards HIRING SALARY RANGE: $60,000-82,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here. Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.