Data Entry Specialist - 21381

Job Description

Job Description

Data Entry Specialist (Temporary) - Simply Biotech

OVERVIEW

Are you looking for a new career opportunity with an exciting biotech company?! Then we have got the right team for you! In this role, you are responsible for the duties listed below.

Immediate opening for a  Data Entry Specialist in  El Cajon, CA who possesses:

• 1+ year of data entry, administrative support, order processing, or related experience
• Experience working with ERP and/or CRM systems, with Sage100 and Salesforce experience a plus
• Ability to work in a fast-paced environment with strong accuracy and attention to detail
• Basic proficiency with Microsoft Office Suite applications, including Teams preferred
• Ability to support a temporary assignment expected to last approximately 2 to 3 months

FULL DESCRIPTION:   We are seeking a Data Entry Specialist to support the Customer Service team during peak periods for a life science company. This temporary, onsite role is responsible for entering and managing customer orders in ERP and CRM systems, processing orders from multiple portals, reviewing order details for accuracy, maintaining customer and system data, monitoring order queues, identifying discrepancies, and providing administrative and customer service support as needed. The ideal candidate will have data entry, order processing, or administrative support experience, strong attention to detail, ERP/CRM experience, Microsoft Office skills, and the ability to work efficiently in a fast-paced, collaborative environment.

The selected candidate will be responsible for:

• Entering and managing customer orders accurately in ERP and CRM systems
• Processing orders from multiple portals with strong attention to detail
• Reviewing orders for completeness, correct pricing, shipping instructions, and special requirements
• Maintaining accurate customer and system data
• Monitoring order queues to ensure timely processing
• Identifying and escalating discrepancies to prevent fulfillment issues
• Following internal controls and company procedures
• Providing cross-functional support to Customer Service team members during peak periods
• Responding to routine customer inquiries by email or phone with professionalism and urgency
• Partnering with Sales, Operations, and Finance to clarify order details
• Helping resolve data discrepancies and support on-time, accurate fulfillment
• Providing sales and administrative support to the Customer Service team
• Maintaining accurate customer order data
• Communicating clearly with internal team members
• Contributing to process improvement efforts related to order accuracy, efficiency, and customer satisfaction
• Navigating multiple systems and monitors throughout the workday
• Supporting a consistent and reliable customer experience
• Performing other duties as assigned

The selected candidate will also possess:

• High school diploma or GED required
• Associate or bachelor's degree preferred, or equivalent work experience
• 1+ year of experience in data entry, order processing, or administrative support required
• Experience working in high-volume data entry or order processing environments preferred
• Demonstrated accuracy and attention to detail required
• ERP system experience preferred
• CRM system experience preferred
• Sage100 experience a plus
• Salesforce experience a plus
• Ability to navigate multiple systems and monitors required
• Basic proficiency with Microsoft Office Suite applications required
• Microsoft Teams experience preferred
• Ability to work independently required
• Ability to work as part of a team required
• Ability to pay attention to detail and solve problems quickly
• Ability to thrive in a fast-paced, collaborative environment
• Ability to work efficiently within deadlines
• Strong written and verbal communication skills required
• Professional email and phone communication skills required
• Customer service support experience preferred
• Ability to work onsite in El Cajon, CA
• Ability to work Monday through Friday from 8:00 AM to 5:00 PM
• Ability to support a temporary assignment expected to last approximately 2 to 3 months, with possible extension
• Must be legally authorized to work in the United States without current or future employer sponsorship
• Ability to complete required background check and pre-employment drug test

Physical Requirements:

• Ability to perform primarily sedentary work on a computer in a climate-controlled office environment
• Ability to sit for extended periods throughout the workday
• Ability to occasionally stand, walk, and lift up to 10 pounds
• Ability to use a headset when providing backup customer support
• Ability to use hands and fingers for typing, data entry, order processing, documentation, customer support, and standard office tasks
• Ability to review customer orders, pricing information, shipping instructions, special requirements, ERP/CRM records, order queues, and computer screens for extended periods
• Ability to communicate by phone, email, Microsoft Teams, and in person throughout the workday
• Ability to maintain accuracy, professionalism, and attention to detail while working with high-volume customer orders and system data

Salary Range: $22 to $24/hour

More information can be found at

\nCompany Description

Simply Biotech was founded in 2008 and has been repeatedly recognized as one of San Diego County's fastest growing businesses. In 2025, we were named Business Journal's 'Best Places to Work'. Even as our competitors are scaling back and laying off staff, Simply Biotech is expanding to new markets and hiring additional staff in existing offices.

Company Description

Simply Biotech was founded in 2008 and has been repeatedly recognized as one of San Diego County's fastest growing businesses. In 2025, we were named Business Journal's 'Best Places to Work'. Even as our competitors are scaling back and laying off staff, Simply Biotech is expanding to new markets and hiring additional staff in existing offices.