Service Advisor

BMW Sherman Oaks

Service Advisor

Average Earning Potential: $7500-$11000/month

Join a premier luxury dealership known for delivering exceptional customer experiences. BMW of Sherman Oaks offers a fast-paced, team-oriented environment where Service Advisors play a critical role in customer satisfaction and retention. This is a great opportunity for an experienced advisor looking to grow within a respected brand.

Department Hours:

• Monday Friday: 7:30 AM 6:00 PM
• Saturday: 8:00 AM 5:00 PM
• Sunday: Closed

Position Schedule:

• Week 1: Monday Friday, 8:00 AM 6:00 PM
• Week 2: Tuesday Saturday, 8:00 AM 6:00 PM

What We're Looking For:

• Proven experience as a Service Advisor, preferably with BMW or other luxury brands
• Strong focus on customer satisfaction and retention
• Excellent communication and relationship-building skills
• Ability to multi-task and stay organized in a fast-paced environment
• Team player who works well with technicians, advisors, and management
• Self-motivated with a strong sense of urgency and accountability
• CDK experience is a plus

We offer the best-in-class industry benefits:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

The California pay range for this position is $64,500.00-$161,800.00. This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes Individual Sales, Individual Gross Profit and/or bonus opportunities such as Individual Manufacturer Approvability, Customer Pay Labor per RO, Flat Rate Hours. Actual pay offered may vary depending on skills, experience, job-related knowledge, and location. And a variety of other benefits.