Lead HVAC Service Technician & Installer - Residential HVAC

Job Description

Job Description

Lead Installations. Mentor the Next Generation. Take Pride in Every Job.

Company: Carl F. Riedell & Son, Inc.

Location: Osterville / Cape Cod, MA

Compensation: $45 - $55+ per hour, based on experience and qualifications

Employment: Full-Time | Year-Round

Schedule: Monday–Friday, 7:30 AM–4:00 PM; overtime and occasional Saturdays available

The Opportunity

Carl F. Riedell & Son is seeking an experienced, hands-on Lead HVAC Installer who can independently manage residential and light commercial HVAC installations from start to finish.

We're looking for someone who knows their trade, takes pride in quality workmanship, and enjoys mentoring apprentices while delivering installations that are completed safely, professionally, and correctly.

This is primarily an installation leadership position, not a routine maintenance or service-call role. However, the ideal candidate also has strong troubleshooting abilities and can diagnose and resolve installation-related equipment issues.

As a third-generation, family-owned company serving Cape Cod and the Islands since 1932, we offer the stability, resources, and team environment to build a long-term career.

What You'll Do

• Lead HVAC Installations
• Independently lead residential and light commercial HVAC installation projects from start to finish.
• Install ducted and ductless heat pumps, gas furnaces, central air conditioning systems, air handlers, and complete HVAC system replacements.
• Install and troubleshoot low-voltage wiring, thermostats, HVAC controls, zoning systems, and associated electrical components.
• Perform equipment start-ups, operational testing, commissioning, airflow verification, and final quality checks.
• Read and interpret installation specifications, electrical wiring diagrams, and manufacturer documentation, adapting to different manufacturers, system designs, and equipment configurations.
• Lead and Mentor
• Work alongside apprentices and less-experienced installers, teaching proper installation methods and safe work practices.
• Coordinate with the HVAC foreman, department dispatcher, and office regarding job progress, materials, scheduling, delays, and unexpected issues.
• Maintain accurate job notes with photos and timely updates documenting work completed, equipment installed, materials used, outstanding items, follow-up requirements, additional material needs, and potential delays or additional installation days.
• Troubleshoot and Support
• Diagnose installation-related issues involving electrical, mechanical, HVAC controls, and refrigeration systems.
• Return to completed installations when necessary to assess and resolve customer concerns or installation-related callbacks.
• Use service and troubleshooting experience to identify potential issues, support quality installations, and ensure customer satisfaction.
• Protect Our Reputation
• Maintain clean, organized, and safe work areas.
• Protect customers' homes and property throughout installation.
• Communicate professionally with homeowners and coworkers.
• Deliver reliable, high-quality workmanship on every project.

What We're Looking For

• Required Qualifications
• Demonstrated hands-on experience independently completing residential HVAC installations.
• Ability to lead installation projects and supervise or mentor apprentices.
• Proficiency installing multiple system types, including heat pumps, furnaces, air handlers, central AC, and ductless systems.
• Working knowledge of ductwork, refrigerant piping, condensate drainage, low-voltage wiring, thermostats, and HVAC controls.
• Ability to read wiring diagrams, interpret manufacturer specifications, and commission installed systems.
• Ability to troubleshoot HVAC installation issues and recognize when escalation is appropriate.
• Strong organization, communication, dependability, and commitment to workmanship.
• Valid driver's license.
• Preferred Qualifications
• Residential HVAC service and repair experience.
• Experience with light commercial HVAC installations.
• EPA Section 608 certification, as applicable to assigned refrigerant work.
• Trade school education or formal HVAC technical training.
• Experience with multiple equipment manufacturers and advanced zoning/control systems.
• Relevant OSHA and other safety training.
• Physical Requirements & Working Conditions
• Ability to lift and carry up to 50 lbs., climb ladders, work in attics, crawl spaces, and other confined areas, and perform physical tasks including bending, kneeling, crouching, and reaching overhead.
• Ability to safely operate tools and equipment, work in varying indoor and outdoor conditions, and perform essential job duties with or without reasonable accommodation.

Why Join Carl F. Riedell & Son?

We're a long-established, family-owned company that values quality work and invests in the people who deliver it.

We recognize the value of experienced tradespeople and are willing to discuss competitive compensation and benefits arrangements based on your skills and experience, including comparable vacation and PTO packages.

Compensation & Benefits

• Competitive hourly compensation of 45–55+ per hour, based on experience and qualifications.
• Competitive compensation and benefits consideration: We are open to discussing packages that recognize your current compensation, experience, and earned vacation time.
• Overtime opportunities and consistent, year-round employment.
• Comprehensive health insurance with a 50% employer contribution toward premiums, plus employer-paid deductibles, subject to plan terms.
• Dental and vision insurance.
• Employer-paid life and accident insurance.
• 401(k) retirement plan with employer matching.
• 10 paid holidays, plus vacation time and sick leave.
• Paid parental leave benefits.
• Flexible Spending Account (FSA).
• Company-provided take-home truck and fuel for eligible technicians.
• Company-provided iPad, uniforms, and safety equipment.
• Access to quality tools, equipment, a well-maintained fleet, and an on-site stocked parts room.
• Training, manufacturer certifications, and professional development.
• Opportunities to mentor apprentices and develop your leadership skills.
• Employee recognition programs and company events.
• Veteran-friendly workplace that values military experience and supports service commitments.

Benefits and eligibility are subject to applicable company policies and plan terms.

About Us

Founded in 1932, Carl F. Riedell & Son is a third-generation family business providing heating, cooling, plumbing, electrical, and water filtration services to customers throughout Cape Cod and the Islands.

Our reputation has been built on craftsmanship, customer trust, and standing behind our work.

Our projects range from traditional Cape Cod homes to high-end residential properties with sophisticated HVAC systems. We invest in quality equipment, dependable vehicles, and the resources our technicians need to do their jobs well.

If you're an experienced HVAC installer who can lead a job, develop a team, and take pride in delivering exceptional results, we'd like to hear from you.

Apply today and bring your experience to a company built for the long term. Learn more about our heritage and team at

Carl F Riedell & Son Inc. is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender expression, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or any other status protected by law or regulations. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.