Community Outreach Specialist

The Community Outreach Specialist leads community-focused initiatives to increase awareness, access, and utilization of healthcare services. This role focuses on understanding and addressing the unique needs and barriers faced by immigrant families and underserved populations, ensuring equitable access to care. The Outreach & Community Specialist collaborates with internal teams, external partners, and community organizations to develop and implement effective outreach strategies.

Responsibilities :

• Develop and lead a comprehensive outreach and community engagement strategy to increase patient acquisition, retention, and service utilization

• Plan and execute integrated marketing and outreach campaigns across community, digital, and partner channels to enhance brand presence and impact

• Establish and manage high-impact partnerships with community-based organizations, school systems, government agencies, and health plans

• Serve as a key external ambassador for the health center, representing the organization at community forums, coalitions, and public events

• Collaborate with executive leadership and cross-functional teams to align outreach strategies with organizational priorities and growth objectives

• Utilize data analytics and market insights to evaluate program effectiveness, optimize strategies, and report on key performance indicators (KPIs)

• Ensure compliance with healthcare regulations and uphold organizational standards in all outreach activities e schedule, including availability for some evenings and weekends

• Maintain a flexible schedule, including availability for some evenings and weekends

• Perform other duties as assigned