Director of Construction Services

Job Description

Job Description

Director of Construction Services
SERVPRO® 
Join a leadership-driven, results-focused environment where consistency, quality, and operational excellence across all construction divisions are critical to success. The Director of Construction Services ensures construction activities are aligned across all Multi-Unit Operations Markets, supports strategic initiatives, and maintains strict compliance with brand standards.

Primary Responsibilities

Leadership & Culture
•           Ensure franchise culture is adopted and maintained across all construction divisions
•           Build and maintain trusted relationships with directors, managers, key customers,  clients, and partners

Strategic Planning & Performance Management
•           Collaborate with executive leadership and construction managers to develop annual plans and budgets
•           Assign quarterly objectives aligned with annual plans and budgets
•           Hold managers accountable for performance and results
•           Evaluate overall performance using key performance metrics (KPMs)

Policies, Procedures & Compliance
•           Define, revise, and implement policies, procedures, and guidelines to ensure consistency across all MUOs
•           Ensure construction standards meet quality expectations and comply with all safety rules, policies, and procedures
•           Develop policies to monitor contractor compliance with schedule, budget, quality, safety, and contract requirements

Operations & Resource Management
•           Manage procurement and resource allocation across all MUOs
•           Evaluate operational efficiency and implement improvements aligned with organizational objectives
•           Develop and maintain emergency preparedness, security plans, and continuity strategies

Financial Oversight & Risk Management
•           Review financial data and adjust budgets to promote profitability
•           Assess, analyze, manage, and mitigate operational and financial risks

Talent Development & Leadership Growth
•           Assist construction managers with recruiting, training, and guiding construction teams
•           Cultivate and support rising talent within the organization
•           Continue professional and personal development in leadership, management, and team-building skills
•           Perform other tasks and duties as assigned by the employer

Requirements
Experience & Skill Set
•           Strong ability to review and negotiate contracts
•           Excellent leadership, management, and organizational skills
•           Strong analytical, problem-solving, and decision-making abilities
•           Proven business acumen and industry knowledge
•           Outstanding written and verbal communication skills

Education
·       High school diploma or GED required 
·       Project management experience preferred
·       Bachelor’s degree in Engineering or a related construction field

Skills / Physical Demands / Competencies
•          Ability to work on active construction sites, including lifting, bending, and navigating stairs or tight spaces as needed 
•          Ability to manage multiple projects and prioritize tasks efficiently 
•          Strong organizational and problem-solving skills 
•          Ability to travel overnight when needed

Compensation & Benefits
•           Competitive pay 
•           Paid training and professional development
•           Career progression opportunities 
•           Superior benefits package 
•           And more!  

Each SERVPRO® Franchise is Independently Owned and Operated.
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC in any manner whatsoever. All sample forms provided by SERVPRO Industries should be reviewed by the Franchise’s attorney for compliance with federal, state, and local laws. All sample forms are provided for informational purposes only, and franchisees may choose whether or not to use them.