Senior Director of Operations

About Circadia Health Circadia Health is a growth-stage healthcare AI company on a mission to prevent avoidable hospitalizations and transform senior-care operations. Our Circadia Intelligence Platform combines: Contactless sensing that monitors respiration and motion with medical-grade accuracy Predictive analytics & agentic AI workflows that detect 85% of preventable rehospitalizations ~11 days in advance Enterprise integrations that embed insights directly into EHR, care-coordination, billing, and compliance systems Today our technology touches 40,000+ post-acute patients daily across skilled-nursing, home-health, and home-care networks. We are backed by leading healthcare and AI investors and headquartered in El Segundo, CA. $250,000 - $350,000 a year Why This Role Exists Circadia is scaling from ~$20M ARR toward $100M+ ARR across Skilled Nursing Facilities nationwide. To do this, we need a revenue-minded operator with full P&L accountability—someone who can turn growth targets into operational reality. This leader will own SNF revenue performance end-to-end: clinical operations, deployment velocity, margin optimization, workforce planning, RCM alignment, expansion strategy, and enterprise customer success. This is not a back-office operations role. This is a scale-the-business role. What You’ll Do Own the SNF P&L Hold full accountability for revenue growth, contribution margin, labor efficiency, deployment velocity, and customer retention across the Skilled Nursing vertical. Scale Revenue from $20M → $100M ARR Translate strategic growth goals into quarterly operating plans. Drive expansion within existing accounts and execute new-market launches with precision. Drive Margin Expansion Optimize staffing models, deployment workflows, clinical productivity, and cost structure to improve gross margin while preserving clinical quality. Operationalize Growth Build repeatable playbooks for onboarding new SNF facilities, accelerating time-to-live, and increasing Average Daily Census (ADC) per site. Partner Cross-Functionally Work closely with Sales, Clinical Ops, Product, Finance, and RCM to ensure seamless execution from contract signature to full revenue realization. Elevate Customer Outcomes Ensure measurable ROI for SNF partners—reducing rehospitalizations, improving care coordination, and driving operational efficiency. Build & Lead High-Performance Teams Recruit, mentor, and scale regional operators and field leaders. Develop performance dashboards, accountability rhythms, and succession pipelines. Drive Data-Backed Decisions Own KPI dashboards across ARR, deployment time, ADC growth, readmission reduction, labor ratios, and retention. Turn insights into decisive action. Standardize & Systematize Develop SOPs, staffing frameworks, implementation models, and operational scorecards that allow us to scale nationally without chaos. Be the Executive Operator in the Field Travel to SNF markets, meet executive partners, unblock operational issues, and represent Circadia at the highest levels. What “Great” Looks Like (Example Profile) Oversaw $100M+ in multi-state healthcare revenue with full P&L ownership Led 300–500+ person teams including clinicians and operators Improved revenue per site by expanding service lines and increasing utilization Reduced labor costs 5–10% through standardized staffing models Built enterprise partnerships with major health systems or post-acute operators Executed multi-site rollouts and M&A integrations Implemented AI or technology-enabled workflow improvements at scale Reduced leadership turnover and built strong internal promotion pipelines Must-Have Qualifications 8–15+ years in healthcare operations with direct P&L ownership Proven experience managing $50M+ business lines with multi-site scale Deep familiarity with Skilled Nursing Facility operations and reimbursement dynamics Strong financial fluency: margin management, forecasting, budgeting, ROI modeling Demonstrated ability to scale revenue 3–5x within a business unit Experience leading large, cross-functional teams across multiple states Comfort operating in high-growth, ambiguous environments Willing to travel nationally (~25–40%) Nice-to-Haves Experience in value-based care or risk-bearing models Background in post-acute technology, RPM, or AI-enabled services Experience integrating acquisitions or launching new geographic markets MBA or advanced business training You’ll Thrive Here If… You think in revenue, margin, and velocity You are allergic to inefficiency You can zoom out strategically and zoom in operationally You bring intensity, accountability, and calm execution under pressure You care deeply about scaling impact in senior care Compensation & Equity $250,000 - $350,000 + bonus + meaningful employee stock options Benefits 100% company-paid medical, dental, and vision 401(k) with match Generous PTO Executive coaching & leadership development support Company-paid annual retreat Hybrid Los Angeles + national travel Ready to Scale a $20M Vertical into a $100M Engine? Send your résumé and a short note describing: The largest P&L you’ve owned A time you scaled revenue 3–5x A margin improvement initiative you personally drove We read every application. #J-18808-Ljbffr Circadia Health