Onboarding Specialist

Job Description

Job Description

Salary:

ONBOARDING SPECIALIST

Were looking for a full-time Onboarding Specialist who is motivated, detail-oriented, and excited to grow with a fast-paced, high-performance team. If you love solving problems, partnering across departments, and being the person who keeps things moving, this role is for you!

Who We Are

Allied is an Environmental Solutions Company serving 10,000+ customers nationwide in Medical Waste Disposal, Hazardous Waste, Medical Supplies, Secured Document Shredding, and Solid Waste & Recycling services. We were recently ranked #16 on the 2024 Utah 100 list of the fastest-growing companies, and were just getting started.

We move fast, we think big, and we care about doing things the right way. If you want to be part of an ambitious, collaborative team that celebrates wins (and has fun doing it), youll feel right at home here.

What Youll Do

• Serve as a trusted partner to the Sales and Onboarding teams on deal structure, quoting, and alternative contract options to support closing new business
• Collaborate with subcontracting partners to secure pricing that meets profitability goals
• Support Sales by responding to common deal, process, and contract questions
• Monitor relevant Slack channels and inboxes to ensure timely support and responses
• Identify missing contract details and work closely with Sales to resolve gaps and protect long-term success
• Project manage the rollout of new customer accounts, including pricing, service providers, equipment, and go-live dates
• Order medical equipment or supplies when needed for new deals or at the request of Customer Success Managers
• Maintain CRM data integrity and ensure account setup accuracy
• Partner across teams to resolve recurring issues and streamline processes
• As time allows, work on process improvements and automation initiatives to increase efficiency

What You Bring

• Experience in sales support, deal desk, customer onboarding, operations, or a related field preferred
• Ability to partner confidently with multiple teams and departments
• Highly organized with strong attention to detail and follow-through
• A customer-focused mindset and a desire to understand the why behind processes
• Strong communicator clear, professional, self-aware, and open to feedback
• Able to manage multiple requests, prioritize effectively, and stay calm under pressure
• Intermediate or higher experience with CRMs, Microsoft Office, and Google Suite
• (HubSpot and/or QuickBooks experience a plus!)
• Youre solutions-minded, fair in judgment, and aligned with our values

Compensation, Benefits & Perks

• Competitive compensation (DOE)
  Free Lunch Fridays
• MondayFriday schedule
• PTO benefits
• Free drinks, snacks, team lunches & company activities