Processing Technician

Business Office Processing Technician

Position Title: Business Office Processing Technician

School/Department: Transportation

Location: Crossroads III, Cary, NC/Other Locations

Pay Grade: Noncertified Grade 23

FLSA Status: Nonexempt

Eligibility for Employment Contract: No

Work Week Schedule: Monday-Friday Position is available for a Hybrid Telework workweek

Position Purpose: Processes payroll for Transportation staff and ensures accuracy for time sheets and leave request forms. Responds to inquiries from employees, administrators, and other departments regarding leave and pay. Performs budget and accounting work by keeping accurate and current budget records; compiles data from multiple sources to analyze and report Transportation related costs.

Minimum Qualifications: Knowledge, Skills, and Abilities (KSAs)

• Considerable knowledge of Microsoft Office, specifically Microsoft Word, and Excel, Power Point; Google Apps;
• Excellent personal computer skills to include performing data entry and calculations;
• Excellent customer service skills;
• Effective time management skills;
• Critical thinking and problem solving skills;
• Ability to complete complex tasks and minimize errors with attention to detail;
• Ability to coordinate and complete multiple tasks with deadlines including all applicable departmental and payroll deadlines;
• Ability to work independently, complete tasks, and exercise independent judgement in the absence of clear directives;
• Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback;
• Ability to establish and maintain effective working relationships with school system staff, external agencies, attorneys, parents, and the public.

Education, Training, and Experience

• High school diploma or equivalent;
• Three years of experience in a business field.

Certification and License Requirements: None

Preferred Qualifications

• Associates degree in Accounting or equivalent;
• Experience working in payroll, auditing, data analysis, or business reporting;
• Experience using Oracle business applications.

Essential Duties and Responsibilities

• Processes payroll for Transportation staff and ensures accuracy for time sheets and leave request forms.
• Performs budget and accounting work by keeping accurate and current budget records; compiles data from multiple sources to analyze and report transportation related costs.
• Ensures complete and accurate data capture and reporting; builds reports and tracks information using Microsoft Office specifically for payroll processing, GPS system time reporting and other transportation related activities to improve efficiency.
• Oversees and manages office supply inventory and orders supplies, as necessary.
• Performs a variety of general office duties to support the activities of the Transportation department including receiving telephone calls, maintaining and updating records, preparing documents, and providing effective customer service.
• Attends and participates in team meetings and activities.
• Performs other related duties, as assigned.

Work Environment/Physical Requirements

This role routinely uses standard office equipment such as computers, scanners, and copiers. The position, at times, must be able to come into direct contact with school system staff, staff members of external funding agencies, and the community. Work is considered light physical work, requiring the exertion of up to ten pounds of force.

Effective Date: 4/2024

Disclaimer: The above statements are intended to describe the general purpose and responsibilities assigned to this position. They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills required by the employees assigned to this position. This description may be revised by HR and approved at any time.