Exam Technician

Job Description

Job Description

About us:

Bolton Veterinary Hospital is a fast-paced, general and emergency practice with a support team of over 100! We are proudly privately owned, and have been in operation since 1953. We have amazing employee benefits and a highly dedicated and tenured staff.

We are looking for both Technicians to work hand in hand with our veterinarians during wellness and urgent care exams.

What do you do?

• Ensure quality, excellent patient care, and client services.

• Physical examinations

• Emergency triage/procedures

• Immunizations

• Euthanasia as well as client education,

• Phone triage/client communication

• Basic cleaning

• Nail trims

• Inventory maintenance

Primary Job Responsibilities

• Prepare exam room with proper cleaning, stocking and disinfection protocols

• Interact with clients in polite and professional manner

• Participate in accurate medical records by assisting doctor or maintaining a technician SOAP as appropriate

• Proper triage and weight on pet

• Assist doctor in examination using appropriate and fear free restraint techniques

• Perform treatments according to BVH protocols as directed by doctor including blood draws, administration of vaccines or medications, radio graphs

• Properly requisition lab work and fecal testing

• Under doctor’s supervision, ability to add or refill a prescription in Infinity, appropriately fill medication including controlled drugs

• Properly admit a patient to hospital including: appropriate identification, admission paperwork with owner, cage set up, and checking the patient into Instinct program with appropriate admit group orders.

• Ability to input invoices and check out patients per BVH process

• When regular CSR team is unavailable: Answering phones & scheduling as appropriate, making calls as needed and assisting clients both check in and with discharge process.

All Exam Technicians and Assistants are required to:

• Perform proficient animal restraint

• Update medical records as needed

• Ability to read previous medical records, scan and link, and update patient reminders

• Communicate with doctors and technicians through notations in medical records

• Record necessary (highlighted) information for hospitalized patients

• Create estimates/treatment plans, take home instructions and communicate them effectively and thoroughly, with confidence, to clients

• Create prescriptions based on doctors instructions including refills, written prescriptions, controlled drugs, chemo drugs

• Maintain cleanliness of exam rooms, pharmacy area, treatment area; all surfaces

• Maintain equipment cleanliness and longevity

• Keep food and drinks out of treatment area; any place not permitted by OSHA Inventory

• Log controlled drugs

• Restock supplies

• Follow OSHA requirements

• Follow practice’s health and safety protocols

Education and Experience:

• Education equivalent to a high school diploma or general education degree; will consider at least 1-3 years of experience in lieu of degree.

• Knowledge of basic veterinary practices, procedures, and terminology.? A willingness to pursue further education in the veterinary field is needed.

• This position requires a working knowledge of pharmaceutical medications (including controlled drugs/chemo), basic laboratory skills, common diseases; their symptoms, means of transmission, treatment and prevention, and other basic preventative health care recommendations.

• Ability to appropriately handle all animals.

Salary Description:

$18-23/hour D.O.E.